Customers Urged To Comply With Cabin Bag Rules To Avoid Boarding & Flight Delays

18 Aug 2017

Ryanair, Europe’s No 1 airline, today (18 Aug) again urged its customers to comply fully with its cabin bag rules, which are being repeatedly flouted, resulting in boarding delays during this peak summer season. Ryanair customers enjoy one of the most generous cabin bag allowances in Europe and may bring one 10kg cabin bag and one smaller bag onboard. However, given Ryanair flights are 97% full this summer, customers have been reminded they must comply with the following bag rules:

Cabin bags – The maximum dimensions for cabin bags are:

  • 1 normal cabin bag(55cm x 40cm x 20cm in size and 10kg in weight)
  • 1 small bag(handbag, laptop bag, airport shopping bag etc)

Due to overhead locker cabin space limitations, only 90 normal cabin bags (55 x 40 x 20 cms) can be carried in the cabin and any remaining normal cabin bags can be carried free of charge in the aircraft hold. Both carry-on bags must fit in the sizer at the boarding gate and any oversized cabin bags will be refused, or where available, placed in the aircraft hold for a fee of £50/€50.

Priority Boarding:

Customers who purchase Priority Boarding are guaranteed to get their bag on board as they board the aircraft first. Priority Boarding can be added to a booking from just €5. Customers travelling on short 2-4 day breaks who wish to ensure their cabin bag doesn’t go in the hold, are advised to add Priority Boarding.

Check-in bags:

Customers who are travelling on holidays for longer periods and who wish to bring larger than 10kg bags are advised to select checked-in bags and check their luggage into the hold.

Ryanair’s Kenny Jacobs said:

“Despite our repeated messaging, some customers are still attempting to bring larger than permitted bags onboard, which are causing delays at the boarding gate. As advised, customers are permitted to bring a normal cabin bag and a smaller bag onboard.

However, many customers are repeatedly exceeding our cabin baggage allowance and we will be left with no choice but to review our policy should this practice continue.

Many of our flights are full given it’s the peak summer period and we urge customers to ensure that they travel with less carry-on bags where possible. Our aircraft can only carry 90 larger carry-on bags and our gate agents are rigorously enforcing our carry-on policy to avoid flight delays and ensure an enjoyable travel experience for all customers. Customers who wish to carry larger baggage are advised to purchase a checked-in bag.”