Ryanair To Introduce Automatic ‘My Ryanair’ Membership From November

25 Oct 2016

Ryanair, Europe’s No 1 airline, today (25 Oct) announced that from 1st November, all customers on the Irish Ryanair.com website and Ryanair Irish mobile app will be required to auto sign up to a “My Ryanair” account prior to completing their flight booking.

The majority of Ryanair’s Irish customers already enjoy membership of “My Ryanair” and membership across Europe has doubled over the past 12 months. This change will make it faster and simpler for customers to book Ryanair flights and other services while at the same time increasing their online security. It will also make it more difficult for ‘screenscraper’ websites to mis-sell Ryanair’s low fares at inflated prices.

From 1st November, Irish customers will have an account automatically generated at the payment stage on the website and app, where they will be asked to enter an email address and password in order to join “My Ryanair” and complete their booking. “My Ryanair” members can create their own personal profile, securely store payment and passport details and set their travel preferences, ensuring a personalised Ryanair.com and app experience, while “My Ryanair” members will also receive special offers and exclusive early access to flash sales.

This auto sign-in feature will be rolled out across all markets in November and December. Other airlines such as easyJet and Virgin, have already made it compulsory to have an account in order to book a flight.

Ryanair’s Kenny Jacobs said:

“More than 15m customers have already joined “My Ryanair” and are enjoying faster bookings, a personalised Ryanair experience, and special offers, as we continue to improve our digital platforms as part of our ‘Always Getting Better’ programme. From 1st November, customers on our Irish website and app will automatically join “My Ryanair” in order to complete their bookings and this service will be rolled out across all Ryanair.com websites before the end of 2016. “My Ryanair” improves the booking process for customers, gives them priority access to sales and discounts and will also help protect them from screenscraper websites, which are a rising source of complaints.” 


The following Q & A will explain more:

Why are we making this change?

This change will make it faster and simpler for customers to book Ryanair flights and other services while at the same time increasing their online security. It will also make it more difficult for ‘screenscraper’ websites to mis-sell Ryanair’s low fares at inflated prices.

Will there be a charge for this?

There is no charge for this service.

How do I sign up?

Irish customers will have an account automatically generated at the payment stage on the website and app, where they will be asked to enter an email address and password in order to join “My Ryanair” and complete their booking.

You can join “My Ryanair” any time by simply signing-up on the home page and entering your details.

How long does it take to sign up?

Less than 30 seconds. To create an account, simply enter an email address and password of your choosing.

What is the catch?

There is no catch. This makes it easier and safer for you to book flights and buy extras.

What information do I need to hand to sign up?

An email address and a password.  You can then create your own personal profile, securely store payment and passport details and set your travel preferences, ensuring a personalised Ryanair.com and app experience.

Do I have to sign up for an account?

No. You can still search and browse the Ryanair.com website without an account, but you will not be able to make a booking on the Irish website or app unless you have signed up for “My Ryanair”.

Can I make a booking if I don’t want to sign up?

You will be able to browse for flights but you will not be able to make a booking on the Irish website or app unless you have signed up to “My Ryanair”.

Is my data secure?

Yes and we use the highest level of secure encryption software.

Will you share this data with anyone else?

No. Your data will simply be stored securely so that you can make faster Ryanair bookings and your data will not be shared with anyone.

Will I have to sign in every time I want to make a booking?

No, only if you log out. Simply sign-in once and we’ll recognise it’s you every time you come back to the website or app.

Will I have to sign in on all media (desktop/app/mobile)?

You only have to create your account once. Then you can enter your email and password once on your desktop, tablet and phone, and we’ll recognise it’s you every time you come back to the website or app.

What are the advantages of having a My Ryanair account?

You can enjoy faster and simpler flight bookings, and other services while at the same time increasing online security. It will also make it more difficult for ‘screenscraper’ websites to mis-sell Ryanair’s low fares at inflated prices. And “My Ryanair” members will also receive special offers and exclusive early access to flash sales.

What happens if I am abroad when I want to set up an account?

That is fine. You can set up a new account or sign in while you are abroad on either the website, mobile site or simply download the Ryanair app if you have not already done so.

What other sites require sign-ins to make a booking?

Most e-commerce and social media sites require users to create an account, including Amazon and eBay, as well as other airlines such as easyJet and Virgin Atlantic, who have already made it compulsory to have an account in order to book a flight.