Reliable

We get you there on time

• 90% of our flights on time
• Fewest cancellations
• If we cancel your flight you have instant options of refunds, re-book or re-route

Care

Help when you need it

• Customer care available 24/7
• All valid EU261 and baggage claims paid within 10 days
• Instant repsonses via social media, chat and phone
• Simple, user friendly website and app
• We provide our customers with clear and timely communications
• If something goes wrong we are here to help

Safety

We always prioritise your safety

• Maintaining our industry leading safety record
• Newest fleet in the industry
• Best trained safety professionals