Lowest fares

find a cheaper fare within 3 hours, get paid the difference plus €5 MyRyanair credit

Punctuality

deliver 90% target (excl. ATC) or 5% off following month’s air fares

Customer Care Charter

EU261 claims processed in 10 days, new 24/7 support, connect in 2 mins

Environmental Improvements

carbon offset programme, environmental partnerships & plastic free in 5 years

New Ryanair Choice

€199 annual fee for free seats, fast-track & priority boarding for frequent fliers

Digital Improvements

new fare finder, sports tickets, bespoke travel guides and faster mobile experience