How Does Ryanair Measure Its Punctuality?

Ryanair released its July customer service statistics, which show that:

  • 93% of August flights arrived on-time (up from 89% August 2018) excl. ATC delays
  • ATC staff shortages delayed 18,785 Ryanair flights in July – the worst so far this year
  • Just 10 flights cancelled (down from 547 in August 2018)
MonthExcluding ATC Disruption
August93%
July92%
June91%
May92%
April90%
March94%
February93%
January90%
Ryanair’s Kenny Jacobs said:

“Ryanair carried almost 15m customers in July with over 92% of our 81,000 flights arriving on-time excl. ATC delays. While we continue to deliver industry leading punctuality, ATC staff shortages and disruptions regrettably had a huge impact in July across Europe – particularly in France, Germany, Spain, UK and Austria – making July the worst month so far in 2019 for these avoidable delays.”

Ryanair Punctuality Through The Years

YearAverage Punctuality
201885%
201787%
201688%
201591%
201490%