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83% Of Flights On-Time In July
Ryanair, Europe’s No 1 airline, today (10 Aug) released its July customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 83% of 69,000 flights in July arriving on-time (down slightly due to unseasonably bad weather and ATC delays) Just 2 complaints per 1,000 customers Less than 1 bag complaint per 1,000 customers Over 99% of all complaints answered within 7 days Ryanair’s Robin Kiely said: “Ryanair carried a record … more
Countdown To Christmas Launched!
Almost 4,000 Extra Christmas Flights Added Across Europe Ryanair, Europe’s No. 1 airline, today (3 August) launched the countdown to Christmas, adding nearly 4,000 extra flights across its European network for the Christmas holidays. Customers can … more
Ryanair Celebrates 1 Billion Passengers By Launching Voice Controlled Bookings & New Zodiac Slimline Seats As Latest “AGB” 4 Improvements
Ryanair, Europe’s No.1 airline, today (2 Aug) launched its latest customer experience improvements under Year 4 of its “Always Getting Better” programme which includes Alexa voice recognition – allowing customers to search flights, hotels and … more
Record “Thanks A Billion” Seat Sale Launched
20% OFF OVER 1,000,000 SEATS THIS AUTUMN AND WINTER Ryanair, Europe’s No. 1 airline, today (2 Aug) launched a massive “Thanks A Billion” seat sale to mark carrying its one billionth customer. Ryanair is thanking the one … more
Q1 Profits Rise 55% To €397m Due To Strong Easter But No Change To FY Guidance
Ryanair, Europe’s No. 1 airline, today (July 24) reported a 55% rise in Q1 profit to €397m. This result is distorted by the timing of Easter in Q1 with no holiday period in the prior … more
US Court Ruling Over Twitter Threat Welcomed
Ryanair, Europe’s No.1 airline, today (14 July) welcomed a United States District Court ruling against an anonymous Twitter user who posted a bomb threat last year. Ryanair obtained a number of subpoenas from Twitter, … more
87% Of Flights On-Time in June
Ryanair, Europe’s No 1 airline, today (12 July) released its June customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 87% of over 65,000 flights in June arriving on-time … more