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93% Of Ryanair Flights Arrived On Time In February (Excl Atc) 90% Of Customers Rate Their Flights ‘Excellent/V. Good/Good’
Ryanair today (6 Mar) released its February customer service statistics, which confirm that it delivers Europe’s No 1 customer service as: 93% of flights arrived on-time (excl. ATC delays) compared to 86% in Feb 2018 ATC staff shortages delayed over 1,900 flights (4%) Ryanair also released its February ‘Rate My Flight’ customer experience score, which show that 90% of respondents rated their flight experience ‘Excellent/Very Good /Good’, recording high ratings for boarding (86%), crew friendliness … more
Ryanair Feb Traffic Grows 13% To 9.6m Customers
Ryanair Holdings PLC today (4 Mar) released Feb traffic statistics as follows: 2018 2019 (LF) Growth Feb Total 8.6m 9.6m (96%) +13% Ryanair 8.6m 9.3m (96%) +9% Laudamotion – … more
Ryanair Welcomes Irish Court Ruling Confirming No Eu261 Compensation Is Due For 2018 Internal Strikes
Ryanair, Europe’s No. 1 airline, today (27 Feb) welcomed Swords (Dublin) District Court’s recent ruling confirming that no EU261 compensation was due to customers whose flights were delayed/cancelled because of internal strike action in Ryanair … more
Ryanair Belgian Pilots Vote (98%) For Collective Labour Agreement
Ryanair today (20 Feb) confirmed that its directly employed Pilots based in Belgium have voted by a majority of 98% in favour of a CLA (collective labour agreement) governing pay and conditions for the next … more
90% Of Ryanair Flights Arrived On Time In January (Excl Atc) 92% Of Ryanair Customers Rate Their Flights ‘Excellent/Very Good/Good’
Ryanair today (6 Feb) released its January customer service statistics, which confirm that it delivers Europe’s No 1 customer service with: 90% of flights arriving on-time (excl. ATC related delays) ATC staff shortages delayed over … more
Ryanair Jan Traffic Grows 11% To 10.3m Customers
Ryanair Holdings PLC today (4 Feb) released Jan traffic statistics as follows: 2018 2019 (LF) Growth Jan Total 9.3m 10.3m (91%) +11% Ryanair 9.3m 10.0m (91%) +7% Laudamotion – … more
Ryanair Reports Q3 Loss Of €20m (Excl Lauda) Lower Fares Leads To Stronger Growth As Competitors Fail
Ryanair today (4 Feb.) reported a Q3 net loss of €20m (excl. Lauda). Strong traffic growth (+8%) to 33m was offset by a 6% decline in ave. fares due to excess winter capacity in Europe. … more