Our News

Our News

2 mins read

HAMBURG COURT FINES E-DREAMS FOR “MISLEADING” ADVERTISING AND PRICING

Ryanair today (6 Feb) welcomes yet another ruling from the Hamburg Courts in Germany, which has fined eDreams for breaching several court orders from January 2023.  This ruling follows mounting pressure on eDreams from Courts (and Regulators) which recently found that eDreams’ presentation of prices is “misleading”.  In this latest ruling, the Hamburg Court confirmed multiple violations on the eDreams‑controlled website Opodo.de, including “misleading” discount advertising and failing to display the airline’s real seat reservation prices

In its decision, the Court ruled that eDreams unlawfully advertised savings and discounts which consumers could not realise, and eDreams also concealed the true seat reservation prices charged by the airline.  eDreams continues breaching this court order, showing blatant disregard for the Court’s rulings, while the fines against it mount.

This ruling reinforces the growing body of German Court rulings confirming that eDreams continues to engage in “misleading” practices — behaviour that sets it apart from most other online travel agencies such as Booking.com, Lastminute, and Kiwi, all of whom have already adopted Ryanair’s price transparency standards.  This ruling also comes at the time when Italy has imposed a €9m fine on eDreams on foot of eDreams’ “clearly deceptive”, “unquestionably manipulative” and “misleading” practices.

For access to transparent airfares and ancillary services, all consumers should book directly on Ryanair.com or through one of our many approved OTA partners, where customers will always see the real Ryanair price for fares and ancillary services.

Ryanair’s Dara Brady said:

“This latest eDreams fine from the Hamburg Courts again highlights eDreams’ continuing disregard for consumers and the Courts of Europe.  eDreams’ continued breach is a blatant disregard of the court’s ruling, particularly where eDreams could easily comply with the law and desist from “misleading”, “clearly deceptive” and “unquestionably manipulative” overcharging of consumers by adopting the same Ryanair transparency standards as all their main OTA competitors do.”

Related News

  • RYANAIR LAUNCHES PRAGUE – PAPHOS & KOSICE ROUTES

    Ryanair, Europe’s No.1 airline, today (1st August) celebrated the first flight from Prague to Paphos, while on Monday (3rd August) it will launch a twice weekly service to Kosice, both as part of its extended Summer 2020 schedule.

    To celebrate its new routes, Ryanair has launched a seat sale with fares from 729 Kc for travel to Kosice and from 759 Kc to Paphos, both until the end of October, which must be booked by Wednesday (5th August), only on the Ryanair.com website.

  • RYANAIR LAUNCHES PRAGUE – PAPHOS & KOSICE ROUTES

    Ryanair, Europe’s No.1 airline, today (1st August) celebrated the first flight from Prague to Paphos, while on Monday (3rd August) it will launch a twice weekly service to Kosice, both as part of its extended Summer 2020 schedule.

    To celebrate its new routes, Ryanair has launched a seat sale with fares from 729 Kc for travel to Kosice and from 759 Kc to Paphos, both until the end of October, which must be booked by Wednesday (5th August), only on the Ryanair.com website.