REAFFIRMING RYANAIR’S ZERO TOLERANCE POLICY ON PASSENGER MISCONDUCT

Ryanair, Europe’s No.1 airline, today (Thurs, 6 Aug) welcomed the decision of the District Court for Poznań–Grunwald and Jeżyce to convict a passenger who disrupted flight FR954 from Palma de Mallorca to Poznań on 8 June 2025. This passenger was found guilty and received a fine of PLN 3,000 as well being ordered to pay PLN 2,500 directly to the affected crew member.

Ryanair is committed to ensuring that all passengers and crew travel in a comfortable and stress-free environment free of unnecessary disruption caused by a tiny number of unruly passengers. Ryanair has a strict zero tolerance policy towards passenger misconduct and will continue to take action to combat unruly passenger behaviour on aircraft for the benefit of the vast majority of passengers who do not disrupt flights.

Ryanair’s Jade Kirwan said:

“We welcome the decision of the District Court for Poznań–Grunwald and Jeżyce to convict this disruptive passenger and order him to pay a PLN 3,000 fine to the Court, as well as a PLN 2,500 payment to the affected crew member.

This demonstrates just one of the many consequences (including travel bans and offload fines) that passengers who disrupt flights will face as part of Ryanair’s zero tolerance policy. We hope this conviction will further deter disruptive behaviour on flights so that both passengers and crew can travel in a comfortable and stress-free environment.”