Ryanair Holdings PLC today (2 May) released April traffic statistics as follows:
| 2018 | 2019 (LF) | Growth | |
| Ryanair Group | 12.3m | 13.5m (96%) | +10% |
| Ryanair | 12.3m | 13.0m (96%) | +5% |
| Lauda | – | 0.5m (92%) | – |
| Rolling Annual | 131.4m | 142.3m (96%) | +9% |
Ryanair, Europe’s No. 1 airline, today (11 April) launched its connecting flights service at Brussels Charleroi Airport, with 27 routes including Alicante, Budapest, Milan Bergamo and Prague, providing Ryanair customers with the opportunity to book and transfer directly onto connecting Ryanair flights.
Ryanair customers can now:
| From | Destinations (via Brussels Charleroi) |
| Malaga | Pisa, Thessaloniki |
| Alicante | Rome Ciampino, Malta |
| Athens | Faro, Ibiza, Marseille, Turin, Valencia |
| Milan Bergamo | Girona, Reus |
| Bologna | Faro |
| Bari | Faro, Porto |
| Budapest | Faro, Girona |
| Cagliari | Lisbon |
| Comiso | Warsaw Modlin |
| Faro | Krakow |
| Girona | Naples, Lamezia, Warsaw Modlin |
| Ibiza | Warsaw Modlin |
| Lisbon | Prague |
| Prague | Lamezia, Tenerife South |
| Reus | Thessaloniki |
Ryanair consumers and visitors can now book their holidays as far out as March 2020, enjoying even lower fares and Ryanair’s customer care improvements, including:
To celebrate its new connecting flights, Ryanair has launched a seat sale with fares from just €24.99 for travel between May and July, which must be booked by midnight Saturday (13 Apr), only on the Ryanair.com website.
Ryanair’s Yann Delomez said:
“Ryanair is pleased to launch our connecting flights service at Brussels Charleroi Airport with 27 routes available, including services to/from Alicante, Budapest, Milan Bergamo and Prague, offering our customers even more low fare choice. Customers flying on these routes will be able to transfer onto their next flight at Brussels Charleroi without having to go landside, and will have their bags checked through to their final destination.
To celebrate our extended connecting flights service, we are releasing seats for sale from just €24.99 for travel between May and July, which must be booked by midnight Saturday (13 Apr). Since these amazing low fares will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”
88% OF CUSTOMERS RATE THEIR FLIGHTS ‘EXCELLENT/V. GOOD/GOOD’
Ryanair today (4 Apr) released its March customer service statistics, which show that it delivers Europe’s No 1 customer service as:
Ryanair also released its February ‘Rate My Flight’ customer experience scores, which show 88% of over 100,000 respondents rated their flight ‘Excellent/Very Good /Good’, recording high ratings for crew friendliness (92%), onboard service (90%), boarding (83%) and range of food & drink (82%).
|
March – Rate My Flight |
Excellent/Very Good /Good |
|
Overall Experience |
88% |
|
Crew Friendliness |
92% |
|
Onboard Service |
90% |
|
Boarding |
83% |
| Food & Drink Range |
82% |
Ryanair’s Kenny Jacobs said:
“Ryanair carried more than 10.9m customers in March with over 94% of our 59,800 flights arriving on-time, as we continue to deliver industry leading punctuality, despite continued ATC staff shortages in France, Germany, and the UK.
We’re very pleased that 88% of customers surveyed (over 100,000) rated their Ryanair flight in March as ‘Excellent/Very Good /Good’ using Ryanair’s Rate My Flight feature, which allows all customers to provide real-time reviews on their flights via the Ryanair app and email. We welcome this feedback, which encourages us to try harder to continuously improve Ryanair services for our customers.”
ENDS
Ryanair, Europe’s No.1 airline, today (2 Apr) launched its Summer 2019 inflight range which will feature brands such as Clinique, Sosu and Tan luxe.
Ryanair’s Runway Retail Boutique will offer a further 20% off on core fragrances, ensuring 75% cheaper prices than the high-street on Europe’s favourite branded products.
Ryanair has also added a range of skincare products and customers can now benefit from discounts on brands such as Kiehls, Clinique, Elizabeth Arden and Alpha H. Cosmetic holiday essentials including exciting must haves such as Tan Luxe self tanning drops, Sosu vacation lashes and Lipstick queen by Frog Price will also be available onboard.
Ryanair’s new and improved Getaway Café Menu also has new great additions for summer 2019 such as The Barilla Bolognese. Passengers can now have a meal deal for under 500cals with new ‘free from’ options this summer, including lactose free chocolate, sugar free soft drinks, alcohol free beer, or vegan options which will also be available with new-ins such as the meat free vegan lasagne or a wide range of vegan drinks and snacks that have the “PETA – approved vegan” logo. Ryanair has also been successful in reducing its range of products containing palm oil from 33% to 19% for April 1st 2019 and expects to reduce this further by another 4% by winter 2019.
To celebrate Ryanair is announcing plenty of onboard competitions for passengers to get involved in, where they can win flight vouchers, holiday vouchers, trips to music festivals and more. Customers can find further details within the Ryanair Inflight magazine and follow #ryanairinflight for inspiration.
Aoife Greene Head of Retail at Ryanair says,
“We are so excited for our guests to enjoy our best range yet onboard their Ryanair flights this summer. Whether travelling for a sun holiday, a short city break or business we have plenty of options to meet their needs and help make each flight that bit more enjoyable. We have worked hard with our fantastic suppliers to deliver the best quality products and Ryanair has invested in deeper discounts on our perfume, cosmetics and gifting range as well as a wide range of meal deals delivering better value for our guests. We take our responsibilities to accommodate a wide range of dietary needs seriously and being able to do that while reducing our Palm Oil footprint, makes it even better “
Dr Carys Bennett, Vegan Corporate Projects Liaison PETA UK says,
“Ryanair’s spring in-flight menu takes dining at 30,000 feet to the next level with new vegan options – including lasagna topped with dairy-free cheese, a favourite that vegans and non-vegans alike will love. PETA applauds the airline for making it so easy for people to choose delicious animal-friendly options.”
Ryanair Holdings PLC today (2 April) released March traffic statistics as follows:
| 2018 | 2019 (LF) | Growth | |
| March Total | 10.0m | 10.9m (96%) | +9% |
| Ryanair | 10.0m | 10.5m (96%) | +5% |
| Lauda | – | 0.4m (94%) | – |
| Rolling Annual | 130.3m | 142.1m (96%) | +9% |
Ryanair, Europe’s favourite low fares airline, today (1 April) launched its Europe-wide spring brand campaign, along with its new strapline “More Choice. Lower Fares. Great Care.”
It will run in two-week bursts, from 1-14 April and from 22 April-5 May. The campaign is across digital, outdoor, TV, and radio in 10 European countries: UK, Ireland, Italy, Germany, Spain, Poland, Portugal, Belgium, France and Czech Republic.
The adverts showcase Ryanair’s lowest fares and great route selection, with a particular focus on city breaks and summer sun bookings, promoting a 20% off seat sale on 1 million seats.
Ryanair’s Chief Marketing Officer, Kenny Jacobs said:
“We have the best product in the airline industry with the lowest fares and biggest choice of routes. We have also recently made significant improvements to our customer service and launched our Europe-wide environmental partnerships. This is one of our biggest advertising campaigns to date and has been designed to promote these improvements with our strapline “More Choice. Lower Fares. Great Care.” as well as our summer holiday and city destinations.
The campaign will promote a 20% off seat sale on 1 million seats across a wide range of summer routes and city breaks.”
Ryanair, europski avioprijevoznik broj 1, danas (21. ožujka) pozdravio je odluku Okružnog suda u Koelnu u Njemačkoj I onu suca u Italiji (Catania), a koja je potvrdila da ni do kakve EU261 naknade potrošačima čiji su letovi kasnili ili su bili otkazani zbog internih štrajkova, nije trebalo doći, budući su takvi štrajkovi izvan kontrole zrakoplovne tvrtke.
Ryanair je u potpunosti usklađen sa zakonodavstvom EU261 te je pružio pomoć svim klijentima pogođenim malim brojem kašnjenja i/ili otkazivanja letova, uključujući smještaj, prehranu I preusmjeravanje.
Međutim, budući su takva događanja izvan kontrole Ryanair-a, ne isplaćuje se nikakva kompenzacija EU261, što je potvrđeno ovim odlukama Suda.
Ryanair-ov Kenny Jacobs kaže:
“Pozdravljamo ove odluke Okružnog suda u Koelnu u Njemačkoj I onu suca u Italiji (Catania), a koje potvrđuju da se potrošačima ne isplaćuje naknada kada slučajevi kašnjenja ili otkazivanja letova nisu pod kontrolom Ryanair-a. Da su ti štrajkovi, od male manjine Ryanair-ove posade, bili pod kontrolom Ryanair-a, ne bi bilo nikakvih kašnjenja ili otkazivanja letova.
Ove odluke slične su sudskim odlukamam u Dublinu (prošli mjesec) te u Barceloni, Badajozu, Orenseu I Pontevedri u Španjolskoj. Ryanair u potpunosti poštuje sva zakonodavstva EU261 I obrađuje važeće zahtjeve EU261 unutar 10 radnih dana”.