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Ryanair Launches 2019 Customer Care Improvements More Choice. Lower Fares. Great Care.
Ryanair, Europe’s No.1 airline, today (14 Feb) unveiled its 2019 customer care improvements, delivering ‘More Choice, Lower Fares & Great Care’ to its 152m customers. The latest customer care improvements include: Lowest Fares – find a cheaper fare within 3 hours, get paid the difference plus €/£ 5 MyRyanair credit Punctuality – deliver 90% target… more
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Ryanair Launches London Winter 19 Schedule & 2019 Customer Care Improvements
Ryanair, Europe’s No.1 airline, today (14 Feb) launched its London winter 2019 schedule, with 154 routes in total, including 2 new routes from Luton to Krakow and from Southend to Venice Treviso, which will help deliver 26m customers p.a. through Ryanair’s 4 London airports this year, as it grows its traffic by 5%. Ryanair also… more
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Ryanair Welcomes Court Of Appeal Ruling Against “Claims Chasers” Ryanair Customers Receive 100% Of Compensation
Ryanair, Europe’s No.1 airline, today (12 Feb) welcomed the Court of Appeal ruling upholding Ryanair’s policy of communicating with, and paying EU261 compensation directly to, consumers and dismissing an application by claims chasing firm Bott & Co Solicitors Ltd. to indemnify them for any fees that they cannot recover from customers who have been paid… more
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Ryanair Travel Survey Reveals London Is The Capital Of Love This Valentine’s
Ryanair, Europe’s No. 1 airline, today (7 Feb) announced the results of its Valentine’s travel survey which revealed: London is the most popular destination for travel this Valentine’s weekend (for the 2nd year in a row) Rome and Milan were the next most popular destinations The Netherlands, France, and Belgium were the most popular countries… more
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90% Of Ryanair Flights Arrived On Time In January (Excl Atc) 92% Of Ryanair Customers Rate Their Flights ‘Excellent/Very Good/Good’
Ryanair today (6 Feb) released its January customer service statistics, which confirm that it delivers Europe’s No 1 customer service with: 90% of flights arriving on-time (excl. ATC related delays) ATC staff shortages delayed over 2,900 flights (5%) January 2018 2019 On-time flights (excl. ATC related delays) 91% 90% Ryanair also released its monthly… more
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Ryanair Launches New Bristol Route To Milan
Ryanair, Europe’s No.1 airline, today (5 Feb) announced a new Bristol route to Milan Malpensa, with a twice weekly service commencing 26 May, as part of Ryanair’s Bristol Summer 2019 schedule. Ryanair’s Bristol Summer schedule now includes 32 routes in total with 3 new routes to Seville, Shannon, and now Milan Malpensa. Bristol consumers and… more
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Ryanair Jan Traffic Grows 11% To 10.3m Customers
Ryanair Holdings PLC today (4 Feb) released Jan traffic statistics as follows: 2018 2019 (LF) Growth Jan Total 9.3m 10.3m (91%) +11% Ryanair 9.3m 10.0m (91%) +7% Laudamotion – 0.3m (89%) – … more