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90% Of Flights On-Time In May
Ryanair, Europe’s No 1 airline, today (13 June) released its May customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 90% of over 66,000 flights in May arriving on-time Less than 2 complaints per 1,000 customers 1 bag complaint per 1,000 customers Over 99% of all complaints answered within 7… more
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Chiara Ravara Appointed Senior Sales & Marketing Manager
Ryanair, Europe’s No.1 airline, today (12 Jun) announced the appointment of Chiara Ravara as its new Senior Sales & Marketing Manager, promoting her from her previous role as Sales and Marketing Manager for Greece and the East Mediterranean market. Chiara has worked in Ryanair since 2014, joining from Aviareps in Italy, and will oversee Ryanair’s… more
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Ryanair Launches Hung Parliament Seat Sale
50,000 SEATS FROM £9.99 Ryanair, Europe’s No. 1 (and strongest and stable) airline, today (9 June) launched a Hung Parliament special seat sale with fares on over 60 routes to Europe on sale from just £9.99 – ensuring everyone can get as many seats as they need. Seats (for the many, not just the few) are… more
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Hamburg Rescue Fares Launched As Easyjet Closes Base
Ryanair, Europe’s No.1 airline, today (7 June), launched €9.99 Hamburg rescue fares to accommodate customers affected by Easyjet’s closure of its Hamburg base at the end of the winter season. Ryanair opened its Hamburg base in November 2016 with 2 based aircraft, and has reported record bookings on its Hamburg summer 2017 schedule, with 21… more
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May Traffic Grows 11% To 11.8m Customers
LF RISES 1% TO 95% ON LOWER FARES Ryanair, Europe’s No.1 airline, today (6 June) released May traffic statistics as follows: Traffic grew 11% to 11.8m customers. Load factor rose 1% point to 95% Rolling annual traffic to May grew 13% to 122.5m customers. Ryanair’s Kenny Jacobs said: “Ryanair’s May traffic grew by 11%… more
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60 Day Check-In Introduced For Purchased Seats
Ryanair, Europe’s No.1 airline, today (1 June) announced that customers who purchase an allocated seat for their flight can now check-in up to 60 days in advance, the latest improvement delivered under Year 4 of its “Always Getting Better” programme. All Ryanair customers may select and purchase their preferred seat online, both on the Ryanair.com… more
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Ryanair Welcomes Liverpool Court Ruling Against “Claims Chasers”
Ryanair, Europe’s No.1 airline, today (31 May) welcomed the Liverpool County Court ruling upholding Ryanair’s policy requiring EU261 cases involving “claims chasers” to be heard in the Irish Courts and dismissing an application by claims chasing firm Hughes Walker to have their cases heard in England in an effort to needlessly force more customers through… more