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92% Of Customers Satisfied With Flight Experience
Ryanair, Europe’s No.1 airline, today (18 Apr) released its quarterly ‘Rate My Flight’ statistics, which show that 92% of surveyed customers were happy with their overall flight experience in January, February and March. Over 45,000 customers used the ‘Rate My Flight’ function in the Ryanair app during this 3 month period, ranking their overall experience,… more
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84% Of Flights On Time In March
Ryanair, Europe’s favourite airline, today (10 Apr) released its March 2018 customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 84% of over 50,000 flights in March arriving on-time Just 3 complaints per 1,000 customers Less than 1 bag complaint per 1,000 customers Over 99% of all complaints… more
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March Traffic Grows 6% To 10.0m Customers; LF Rises 1% To 95% On Lower Fares
Ryanair, Europe’s No.1 airline, today (4 April) released March traffic statistics as follows: – Traffic grew 6% to 10.0m customers. – Load factor rose 1% to 95% – Rolling annual traffic to March grew 9% to 130.3m customers. March 17 March 18 Change Customers 9.4M 10.0M +6% Load Factor 94% 95% +1% Ryanair’s… more
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New Inflight Menu
New Drinks & Healthy Snacks Now Available Onboard Ryanair, Europe’s No.1 airline, today (29 Mar) launched a range of new premium products as part of its improved inflight menu, including Heineken 0.0 (a non-alcoholic beer), Hendricks Gin, Grey Goose Vodka, and healthier snacks such as UFIT Protein Drinks, Dr Coy’s bars and an extended… more
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Laudamotion and Ryanair Partnership Takes Off
Vienna base to grow from four aircraft this winter New Berlin Tegel base from 1st June Laudamotion and Ryanair today (28 March) announced details of the Laudamotion summer 2018 schedule with a total of 21 aircraft operating from 9 cities in Austria and Germany from June. Laudamotion’s summer 2018 schedule will deliver: – 21… more
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Ryanair Brings Low Fares To Ukraine
15 New Routes From Kiev & Lviv Start In October 2018 Ryanair, Europe’s No.1 airline, today (23 Mar) announced that it will fly to Ukraine, its 36th country, from October 2018. Ryanair will deliver 800,000 customers p.a. at two major Ukraine airports with 10 new Kiev routes to Barcelona, Bratislava, Gdansk, Krakow, London Stansted, Poznan,… more
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Ryanair Welcomes London High Court Ruling Against “Claims Chasers”
Ryanair Customers Receive 100% Of Compensation Ryanair, Europe’s No.1 airline, today (21 Mar) welcomed the London High Court ruling upholding Ryanair’s policy of communicating with, and paying EU261 compensation directly to, our consumers and dismissing an application by claims chasing firm Bott & Co Solicitors Ltd. to indemnify them for any fees that they cannot… more