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92% Of Ryanair Customers Satisfied With Flight Experience
Ryanair, Europe’s No.1 airline, today (5 Apr) released its quarterly ‘Rate My Flight’ statistics, which show that 92% of surveyed customers were happy with their overall flight experience in January, February and March 2017. Some 300,000 customers used the ‘Rate My Flight’ function in the Ryanair app in January, February and March, ranking their overall… more
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March Traffic Grows 10% To 9.4m Customers
LOAD FACTOR UNCHANGED AT 94% OVER 500 FLIGHTS (100K PAX) CANCELLED DUE TO ATC STRIKES Ryanair, Europe’s No.1 airline, today (4 Apr) released March traffic statistics as follows: Traffic grew 10% to 9.4m customers. Load factor unchanged at 94% Rolling annual traffic to March grew 13% to 120m customers. Ryanair’s Kenny Jacobs said: “Ryanair’s… more
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Ryanair Issues €750m Eurobond At 1.125% Fixed For 6.5 Years
Ryanair today (8 Feb) announced that it has issued a 6.5 year, €750m, Eurobond at a fixed coupon of 1.125%. Ryanair is rated BBB+ (stable) by both Standard & Poor’s and Fitch Ratings. These ratings reflect the ratings of Ryanair’s business model which as a long established track record of profitability, cash generation, and an… more
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NEW EUROPEAN ANNUAL MULTI-TRIP TRAVEL INSURANCE LAUNCHED
Ryanair, Europe’s No.1 airline, today (7 Feb) launched a new annual multi-trip travel insurance service on the Ryanair.com website, offering its 119m customers the best value travel insurance, alongside Europe’s lowest air fares. Launched in partnership with Europ Assistance, one of Europe’s leading insurance providers, the new service offers customers great cover whenever they travel,… more
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Q3 profit falls 8% to €95m: Fares decline by 17% while traffic grows 16%
EX-FUEL UNIT COSTS CUT 6% Ryanair, Europe’s No. 1 airline, today (6 Feb) reported that Q3 profits fell 8% to €95m, as average fares fell by 17% to just €33 per passenger, while traffic grew 16% to 29m customers. Q3 unit costs were cut by 12% (ex-fuel unit costs were down 6%). Ryanair’s… more
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New London Stansted Growth Deal Delivers 9 New Routes & Over 20m Ryanair Customers P.A.
Andrew Cowan (Manchester Airports Group) and David O’Brien (Ryanair) announcing a new growth deal at London Stansted Airport. Ryanair, Europe’s No.1 airline, today (12 Jan) announced a new growth deal with Manchester Airports Group (MAG) which will deliver 9 new London Stansted routes, including a daily service to Naples and a three times daily service… more
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84% of Flights On-Time In December
Ryanair, Europe’s No 1 airline, today (11 Jan) released its December customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 84% of over 51,000 flights in December arriving on-time (down slightly due to bad weather) Less than 1.5 complaints per 1,000 customers Less than 1 bag complaint per… more