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  • Ryanair Punctuality Update & Processing Of Refunds / Moves Now Almost Completed

    Ryanair Punctuality Update & Processing Of Refunds / Moves Now Almost Completed

    Ryanair today (16 Oct) updated its progress on the schedule change of 18,000 (2%) of its 800,000 flights between November and March, with 97% of customers’ refund or re-routing requests now completed, and urged the final remaining customers to make contact as soon as possible. For Sept/Oct cancellations (announced 18 Sep): All 315,000 customers received… more

  • 45 More Pilots Join Ryanair Today

    45 More Pilots Join Ryanair Today

    Over 860 Pilots Hired By Ryanair In 2017 Ryanair today (12 Oct) announced that 45 new pilots have joined the airline, as Ryanair Chief Pilot, Ray Conway, presented the 45 new recruits with their ‘Wings’ at a ceremony at Ryanair’s Dublin Offices. This brings the total number of new pilots who have joined to over… more

  • Schedule Changes & Punctuality – Update

    Schedule Changes & Punctuality – Update

    Ryanair today (9 Oct) updated its progress on the schedule change of 18,000 of its 800,000 flights between November and March as follows:   For Sept/Oct cancellations (announced 18 Sep): – All 315,000 customers received email notices – Over 311,000 re-routings or refunds (99% of customers) have been processed – The remaining 4,000 customers (1%)… more

  • Sept Traffic Grows 10% To 11.8m Customers – Load Factor Rises To 97% On Lower Fares

    Sept Traffic Grows 10% To 11.8m Customers – Load Factor Rises To 97% On Lower Fares

    Ryanair today (3 Oct) released September traffic statistics as follows: Traffic grew 10% to 11.8m customers Load factor rose 2% points to 97% Rolling annual traffic to September grew 12% to 127.3m customers   Sept 16 Sept 17 Change Customers 10.8M 11.8M +10% Load Factor 95% 97% +2%   Ryanair’s Kenny Jacobs said:   “These… more

  • Cancellations & Punctuality – Update

    Cancellations & Punctuality – Update

    Ryanair today (2 Oct) updated its progress on the cancellation of 20,000 of its 800,000 flights between September and March as follows: For cancellations announced on 18 Sep: – All 315,000 customers received email notices – Over 308,000 alternative routings or refunds (over 98% of affected customers) have now been processed – The remaining 2%… more

  • Ryanair Responds Fully To CAR (& CAA) Requirements To Clarify Customer Entitlements During Cancellations

    Ryanair Responds Fully To CAR (& CAA) Requirements To Clarify Customer Entitlements During Cancellations

    Ryanair today (29th Sept) met with the Irish Commission for Aviation Regulation (CAR) and agreed to implement a series of steps to address the CAR’s requirements to ensure that all customers affected by Ryanair’s recent rostering related flight cancellations are fully aware of their EU261 rights and entitlements, including full refunds, or re-accommodation onto other… more

  • Ryanair Explains How And When It Will Re-Route Customers Affected By Flight Cancellations

    Ryanair Explains How And When It Will Re-Route Customers Affected By Flight Cancellations

    Ryanair today (29th Sept) emailed all (under 1%) of its customers who were affected by its deeply regretted 2,100 flight cancellations in Sept/Oct, or the 18,000 schedule changes (announced on Wed, 27th)  from November 2017 to March 2018, in order to explain their entitlements under EU261 regulations as follows. Ryanair is required to offer disrupted… more

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