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Sept Traffic Grows 10% To 11.8m Customers – Load Factor Rises To 97% On Lower Fares
Ryanair today (3 Oct) released September traffic statistics as follows: Traffic grew 10% to 11.8m customers Load factor rose 2% points to 97% Rolling annual traffic to September grew 12% to 127.3m customers Sept 16 Sept 17 Change Customers 10.8M 11.8M +10% Load Factor 95% 97% +2% Ryanair’s Kenny Jacobs said: “These… more
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Cancellations & Punctuality – Update
Ryanair today (2 Oct) updated its progress on the cancellation of 20,000 of its 800,000 flights between September and March as follows: For cancellations announced on 18 Sep: – All 315,000 customers received email notices – Over 308,000 alternative routings or refunds (over 98% of affected customers) have now been processed – The remaining 2%… more
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Ryanair Responds Fully To CAR (& CAA) Requirements To Clarify Customer Entitlements During Cancellations
Ryanair today (29th Sept) met with the Irish Commission for Aviation Regulation (CAR) and agreed to implement a series of steps to address the CAR’s requirements to ensure that all customers affected by Ryanair’s recent rostering related flight cancellations are fully aware of their EU261 rights and entitlements, including full refunds, or re-accommodation onto other… more
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Ryanair Explains How And When It Will Re-Route Customers Affected By Flight Cancellations
Ryanair today (29th Sept) emailed all (under 1%) of its customers who were affected by its deeply regretted 2,100 flight cancellations in Sept/Oct, or the 18,000 schedule changes (announced on Wed, 27th) from November 2017 to March 2018, in order to explain their entitlements under EU261 regulations as follows. Ryanair is required to offer disrupted… more
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Ryanair To End Rostering Cancellations By Slowing Growth This Winter
Ryanair, Europe’s largest airline today (27 Sept) confirmed it will slow its growth this winter (Nov 17 to Mar 18), by flying 25 less aircraft (of its 400 fleet) from November, and 10 fewer aircraft (of 445) from April 2018. By reducing its flying schedule in this controlled manner Ryanair will; -eliminate all risk of… more
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Cancellations & Punctuality – Update
Ryanair today (25 Sept) updated its progress on the cancellation of 2,100 of its 130,000 flights in Sept and Oct as follows: – All 315,000 customers received email notices (on Mon 18th) – By Sun 24th, over 305,000 alternative routings or refunds (over 97% of affected customers) had been processed – The remaining 3% of… more
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Shareholders Approve All Resolutions At Its AGM
Ryanair Holdings PLC today (21 Sept) held its 2017 AGM at its Dublin Offices during which shareholders approved all resolutions by substantial majorities. The shareholder votes in favour of the Financial Report (99.2% in favour) and the Remuneration Report (88.7%) were passed with increased majorities compared to 2016. Ryanair Chairman, David Bonderman, paid tribute to… more