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83% Of Flights On-Time In July
Ryanair, Europe’s No 1 airline, today (10 Aug) released its July customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 83% of 69,000 flights in July arriving on-time (down slightly due to unseasonably bad weather and ATC delays) Just 2 complaints per 1,000 customers Less than 1 bag complaint… more
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Countdown To Christmas Launched!
Almost 4,000 Extra Christmas Flights Added Across Europe Ryanair, Europe’s No. 1 airline, today (3 August) launched the countdown to Christmas, adding nearly 4,000 extra flights across its European network for the Christmas holidays. Customers can enjoy even more low fare getaways during the Christmas period, with over 700,000 additional seats added for travel between 17… more
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Ryanair Celebrates 1 Billion Passengers By Launching Voice Controlled Bookings & New Zodiac Slimline Seats As Latest “AGB” 4 Improvements
Ryanair, Europe’s No.1 airline, today (2 Aug) launched its latest customer experience improvements under Year 4 of its “Always Getting Better” programme which includes Alexa voice recognition – allowing customers to search flights, hotels and flight status on the Ryanair.com website. Ryanair also announced it had chosen Zodiac to provide new slimline seats on its… more
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Record “Thanks A Billion” Seat Sale Launched
20% OFF OVER 1,000,000 SEATS THIS AUTUMN AND WINTER Ryanair, Europe’s No. 1 airline, today (2 Aug) launched a massive “Thanks A Billion” seat sale to mark carrying its one billionth customer. Ryanair is thanking the one billion customers who have made it Europe’s biggest airline by offering 20% off 1 million seats across its European network… more
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Q1 Profits Rise 55% To €397m Due To Strong Easter But No Change To FY Guidance
Ryanair, Europe’s No. 1 airline, today (July 24) reported a 55% rise in Q1 profit to €397m. This result is distorted by the timing of Easter in Q1 with no holiday period in the prior year comparative. Traffic grew 12% to 35m as Ryanair’s lower fares and “Always Getting Better” (AGB) programme delivered a record… more
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US Court Ruling Over Twitter Threat Welcomed
Ryanair, Europe’s No.1 airline, today (14 July) welcomed a United States District Court ruling against an anonymous Twitter user who posted a bomb threat last year. Ryanair obtained a number of subpoenas from Twitter, which helped identify Brian Lake from Pennsylvania as the person responsible for posting the threat in February 2016, using the… more
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87% Of Flights On-Time in June
Ryanair, Europe’s No 1 airline, today (12 July) released its June customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 87% of over 65,000 flights in June arriving on-time Less than 2 complaints per 1,000 customers Less than 1 bag complaint per 1,000 customers Over 99% of all complaints… more