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84% Af Ryanairs Fly Til Tiden I Marts

84% Af Ryanairs Fly Til Tiden I Marts

Ryanair, Europas foretrukne flyselskab, udgav i dag (d. 10. april) sin kundeservicestatistik for marts 2018, der bekræfter, at Ryanair forbliver Europas foretrukne flyselskab, hvad angår kundeservice med:

 

  • 84% af mere end 50.000 fly ankom til tiden i marts
  • Kun 3 klager per 1.000 kunder
  • Færre end 1 klage over bagage per 1.000 kunder
  • Over 99% af alle klager besvaret indenfor 7 dage

 

Ryanairs Kenny Jacobs sagde:

 

 

“Ryanair fløj 10 millioner kunder i marts med 84% af mere end 50.000 fly ankom til tiden. Disse tal blev negativt påvirket af udbredt sne og en fransk ATC-strejke. Med vores ekspanderende rutenetværk og yderligere forbedringer, herunder dem, der for nylig blev annonceret som led i vores 2018 “Always Getting Better” -program, fortsætter Ryanair med at levere meget mere til vores kunder end blot de laveste priser i Europa.”

 

 

Marts 20172018
Fly til tiden90%84%
Klager per 1.000 passagerer2,283,42
Bagageklager per 1.000 passagerer0,500,87
Klager besvaret indenfor 7 dage99%99%

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