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86% Af Ryanairs Fly Til Tiden I Februar
Ryanair, Europas foretrukne flyselskab, udgav i dag (d.15. marts) sin kundeservicestatistik for februar 2018, der bekræfter, at Ryanair forbliver Europas foretrukne flyselskab, hvad angår kundeservice med:
– 86% af næsten alle 48.000 fly i februar ankon til tiden*
– Kun 2 klager per 1.000 kunder
– Kun 1 klage over bagage per 3.000 kunder
– Over 99% af alle klager besvaret indenfor 7 dage
Ryanairs Kenny Jacobs sagde:
“Ryanair fløj 8,6 millioner kunder i februar med 86% af næsten samtlige 48.000 fly ankom til tiden. Med vores ekspanderende rutenetværk og yderligere forbedringer, inklusiv dem der for nyligt blev annonceret som en del af vores 2018 ”Always Getting Better” program, fortsætter Ryanair med at levere meget mere for vores kunder end bare de laveste priser i Europa.”
| Februar | 2017 | 2018 |
| Fly til tiden | 90% | 86%* |
| Klager per 1.000 pax | 1.8 | 1.9 |
| Bagageklager per 1,000 pax | 0.54 | 0.37 |
| Klager besvaret indenfor 7 dage | 99% | 99% |
*89% eksklusiv d.26. – d.28. februar som var slemt påvirket af snevejr.
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Ryanair, Europe’s No.1 airline, today (1st August) celebrated the first flight from Prague to Paphos, while on Monday (3rd August) it will launch a twice weekly service to Kosice, both as part of its extended Summer 2020 schedule.
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