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87% Af Ryanair Fly Til Tiden I Januar

Ryanair, Europas foretrukne flyselskab, udgav i dag (d.14. feb.) sin januarstatistik 2018 for kundeserivce, som bekræfter, at Ryanair forbliver Europas foretrukne flyselskab ang. Kundeservice med:

– 87% af over 54.000 fly i januar landede til tiden (op med 1%)

– Kun 3 klager per 1.000 kunder

– Kun 1 klage over bagage per 3.000 kunder

– Over 99% af alle klager besvaret indenfor 7 dage

Ryanairs Kenny Jacobs sagde:

“Ryanair fløj 9,3 millioner kunder i januar, hvor 87% af de mere end 54.000 fly ankom til tiden. Det er en forbedring på 1% i forhold til januar 2017. Med vores ekspanderende rutenetværk og yderligere forbedringer, herunder dem, der for nylig blev annonceret som led i vores 2018 “Always Getting Better” -program, fortsætter Ryanair med at levere meget mere til vores kunder end blot de laveste priser i Europa.”

 

Januar20172018
Fly til tiden86%87%
Klager per 1.000 pax2.153.03
Bagageklager per 1.000 pax0.670.39
Klager besvaret indenfor 7 dage99%99%

 

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