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91% Of Ryanair Flights Arrived On Time In June (Excl ATC) 87% Of Customers Rate Ryanair ‘Excellent/Very Good’ ATC Delays Double In June To Over 9,000 ATC Delays
Ryanair today (3 July) released its June customer service statistics, which show that:
- 91% of June flights arrived on-time (up from 81% June 2018) excl. ATC delays
- ATC staff shortages delayed 9,400 Ryanair flights in June
- Just 10 flights cancelled (down from 1170 in June 2018)
Ryanair also released its June ‘Rate My Flight’ customer experience scores, which show 87% of over 120,000 respondents rated their flight ‘Excellent/Very Good /Good’, with high ratings for crew friendliness (91%), onboard service (90%), range of food & drink (83%), and boarding (81%).
| June – Rate My Flight | Excellent/Very Good /Good |
| Customer Experience | 87% |
| Crew Friendliness | 91% |
| Onboard Service | 90% |
| Food & Drink Range | 83% |
| Boarding | 81% |
Ryanair’s Kenny Jacobs said:
“Ryanair carried more than 14.2m customers in June with over 91% of our 78,000 flights arriving on-time excl. ATC delays. Regrettably ATC delays have almost doubled in June (over May) with over 9,000 Ryanair flights suffering ATC delays – with Germany, France, Spain and Austria the worst performing ATC providers.”
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To celebrate its new routes, Ryanair has launched a seat sale with fares from 729 Kc for travel to Kosice and from 759 Kc to Paphos, both until the end of October, which must be booked by Wednesday (5th August), only on the Ryanair.com website.
RYANAIR LAUNCHES PRAGUE – PAPHOS & KOSICE ROUTES
Ryanair, Europe’s No.1 airline, today (1st August) celebrated the first flight from Prague to Paphos, while on Monday (3rd August) it will launch a twice weekly service to Kosice, both as part of its extended Summer 2020 schedule.
To celebrate its new routes, Ryanair has launched a seat sale with fares from 729 Kc for travel to Kosice and from 759 Kc to Paphos, both until the end of October, which must be booked by Wednesday (5th August), only on the Ryanair.com website.