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98% Of Ryanair Flights Arrived On Time In September
91% Of Customers Rate Ryanair Excellent/Very Good/Good
Ryanair today (5 Oct) released its September customer service statistics, which show that:
- 98% of September flights arrived on-time
Ryanair also released its Sept ‘Rate My Flight’ customer experience scores, which show 91% of nearly 57,000 respondents rated their flight ‘Excellent/Very Good/Good’, with high ratings for crew friendliness (94%), onboard service (92%), boarding (89%) and range of food & drink (85%).
Rate My Flight | Excell/V Good/Good |
Customer Experience | 91% |
Crew Friendliness | 94% |
Onboard Service | 92% |
Food & Drink Range | 85% |
Boarding | 89% |
Ryanair’s Dara Brady said:
“Ryanair Group Airlines carried 5.1m customers in September, with over 98% of our flights arriving on-time.
We’re pleased that 91% of customers surveyed (nearly 57k), who have been flying with Ryanair’s new health and safety guidelines, rated their flight in September as ‘Excellent/Very Good /Good’ using Ryanair’s Rate My Flight feature, which allows all customers to provide real-time reviews of their flights via the Ryanair app and email.
We welcome this feedback, which encourages us to continuously improve our customer service. In fact, this is particularly important during these times of Covid, when we are regularly assessing the effectiveness of our new health and safety measures and as we continue to work with our people to ensure our guidelines are followed.”
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RYANAIR LAUNCHES PRAGUE – PAPHOS & KOSICE ROUTES
Ryanair, Europe’s No.1 airline, today (1st August) celebrated the first flight from Prague to Paphos, while on Monday (3rd August) it will launch a twice weekly service to Kosice, both as part of its extended Summer 2020 schedule.
To celebrate its new routes, Ryanair has launched a seat sale with fares from 729 Kc for travel to Kosice and from 759 Kc to Paphos, both until the end of October, which must be booked by Wednesday (5th August), only on the Ryanair.com website.
RYANAIR LAUNCHES PRAGUE – PAPHOS & KOSICE ROUTES
Ryanair, Europe’s No.1 airline, today (1st August) celebrated the first flight from Prague to Paphos, while on Monday (3rd August) it will launch a twice weekly service to Kosice, both as part of its extended Summer 2020 schedule.
To celebrate its new routes, Ryanair has launched a seat sale with fares from 729 Kc for travel to Kosice and from 759 Kc to Paphos, both until the end of October, which must be booked by Wednesday (5th August), only on the Ryanair.com website.