BAG DROP & CHECK-IN TO CLOSE AT 60 MINS FROM NOV TO ALLOWGUESTS MORE TIME TO GET THROUGH AIRPORT SECURITY AND PASSPORT QUEUES

Ryanair, Europe’s No.1 airline, today (Wed, 22 Apr) announced that from Tues 10 Nov check-in and bag drop services at all its airports will close 60 mins prior to scheduled departure (up from 40 mins currently) to provide more time for passengers to get through airport security and passport queues which will reduce the very small number of passengers who currently miss their flight departure as they are getting stuck in these airport queues.

This comes as Ryanair installs more self-service bag-drop kiosks across its network, with over 95% of airports having these kiosks by October. These self-service kiosks are fully integrated with the Ryanair app, giving passengers the ability to check in bags and print bag tags, which speeds up bag-drop and cuts waiting times.

This latest improvement will give these 20% of Ryanair guests who wish to check-in a bag, slightly more time to get through airport security and passport queues and arrive at their departure gate before boarding starts. The remaining 80% of passengers who don’t check-in bags are unaffected and will continue to check-in online (before they arrive at the airport) and go straight to their departure gate when they arrive.

Ryanair CMO, Dara Brady, said:

“From Tues 10 Nov next, Ryanair customers will see airport check-in and bag drops close 60 minutes before scheduled departure, instead of today’s 40 minutes. This will allow these 20% of our customers (who check in a bag) more time to clear through airport security and passport queues, and get to their departure gate on-time, especially during busy travel periods when some of these airport queues can be longer.

We are also installing self-service kiosks at over 95% of Ryanair airports before October. This means a quicker bag-drop service, less queuing at airport desks, and an even more punctual service for the 20% of our customers who still wish to check-in a bag, while the 80% (who don’t check-in a bag) will be unaffected by this small 20 minute change, as they will continue to check-in online before they arrive at the departure airport and they go straight through airport security to their departure gate.