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82% Af Ryanairs Fly Til Tiden I April

82% Af Ryanairs Fly Til Tiden I April

Ryanair, Europas foretrukne flyselskab, udgav i dag (d. 8. maj) sin kundeservicestatistik for april 2018, der bekræfter, at Ryanair forbliver Europas foretrukne flyselskab, hvad angår kundeservice med:

• 82% af mere end 68.000 fly ankom til tiden i april
• Kun 2 klager per 1.000 kunder
• Færre end 1 klage over bagage per 1.000 kunder
• Over 99% af alle klager besvaret indenfor 7 dage

Ryanairs Kenny Jacobs sagde:

“Ryanair fløj mere end 12 millioner kunder i april med 82% af mere end 68.000 fly ankom til tiden. Disse tal blev negativt påvirket af 4 dage med uberettiget fransk ATC strejke samt en Eurocontrol ATC fejl den 3. april.

Med vores ekspanderende rutenetværk og yderligere forbedringer, herunder dem, der for nylig blev annonceret som led i vores 2018 “Always Getting Better” -program, fortsætter Ryanair med at levere meget mere til vores kunder end blot de laveste priser i Europa.”

April 2017 2018
Fly til tiden 91% 82%
Klager per 1.000 passagerer 1.45 2.73
Bagageklager per 1.000 passagerer 0,56 0,34
Klager besvaret indenfor 7 dage 99% 99%

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