Ryanair Rooms Website Upgraded With More Accommodation Choice & Improved Search Options

Ryanair, Europe’s No.1 airline, today (17 May) launched a major upgrade to its “Ryanair Rooms” website, offering its 130m customers an even wider choice of hotel, hostel, B&B, holiday villa and homestay options, and all at the lowest prices.

The new “Ryanair Rooms” website features an improved dynamic search function and simplified booking experience, enabling customers to choose from over 1.2 million rooms worldwide and to:

  •          Browse even more accommodation types
  •          Search and sort by price, popularity and property type
  •          Search by interactive location map
  •          Compare rooms by type and price

This improved “Ryanair Rooms” website is the latest digital initiative delivered under Year 4 of Ryanair’s “Always Getting Better” programme, as Ryanair strives to become the “Amazon of travel”, with Ryanair.com now the world’s largest airline website, its best-in-class app having over 19m active users and more than 20m customers signed up for the “My Ryanair” customer registration programme.

Ryanair’s Kenny Jacobs said:

“We’re pleased to launch a major upgrade to our “Ryanair Rooms” website, our latest “Always Getting Better” improvement. This industry leading website now offers customers even more choice, enhanced search options and a simplified booking process, ensuring they can choose their ideal accommodation – but always at the lowest prices.

We’re now working with five accommodation providers, offering customers over 1.2 million rooms to choose from, ranging from 5 star hotels to hostels and B&Bs, and just like our low fare flights, we won’t be beaten on choice or price.” 

 

Connecting Flights Launched At Rome Fiumicino

Ryanair, Europe’s No 1 airline, today (17 May) launched its first connecting flights through Rome Fiumicino Airport, providing Ryanair customers with an expanded route choice, and the opportunity to book and transfer directly onto connecting Ryanair flights for the first time.

From today, Ryanair customers can:

  •          Browse connecting Rome Fiumicino flight options on the Ryanair.com website
  •          Book connecting flights on an initial 10 routes operating to/from Rome Fiumicino (with more to follow)
  •          Connect to/from Alicante, Barcelona, Bari, Brussels, Catania, Comiso, Malta & Palermo via Rome
  •          Transfer ‘airside’ onto connecting flights without having to go ‘landside’
  •          Have checked-in baggage transferred through to the next flight to their final destination
  •          Receive one booking reference for both flight bookings

This connecting flights service is the newest initiative delivered under Year 4 of Ryanair’s “Always Getting Better” programme, with more connecting flights services to be rolled out across the entire Ryanair network later this year as long as the Rome Fiumicino trial proves to be a success.

Ryanair’s Chief Commercial Officer David O’Brien said:

“Ryanair is pleased to launch our first connecting flights service via Rome Fiumicino Airport, allowing customers to book connecting Ryanair flights on the lowest fares in Europe. Starting with an initial 10 Rome routes, customers will be able to transfer onto their next flight without having to go landside, and have their bags checked through to their final destination. This new service under Year 4 of our “Always Getting Better” programme, will be rolled out across the entire Ryanair network, (with further Rome routes to be added in the coming weeks and months) as long as the Rome Fiumicino trial proves to be a success. We are also continuing our discussions with Aer Lingus and Norwegian – and other potential partners – with a view to launching connections with third party airlines later this year.”

Ryanair Announces 2 New Eilat Ovda Routes To Bremen & Dusseldorf Weeze

Ryanair, Europe’s No 1 airline, today (10 May), launched 2 new winter routes from Eilat Ovda to Bremen (2 wkly) and Dusseldorf Weeze (2 wkly) as part of its extended winter 2017 schedule, with 14 routes in total.

Ryanair’s Eilat Ovda winter 2017 schedule will deliver:

• 10 new routes to: Baden Baden (2 wkly), Berlin (2 wkly), Bremen (2 wkly), Brussels Charleroi

(2 wkly), Dusseldorf Weeze, (2 wkly), Frankfurt Hahn (2 wkly), Gdansk (2 wkly), Milan Bergamo (2 wkly), Poznan (2 wkly) & Warsaw Modlin (2 wkly)

  • 14 routes in total incl Bratislava (2 wkly), Budapest (2 wkly), Kaunas (2 wkly) & Krakow (2 wkly)
  • 28 weekly flights

To celebrate its new route, Ryanair has released seats from Eilat Ovda at prices starting from just €29.99 for travel in November, which are only available for booking on the Ryanair.com website until midnight Thursday (11 May).

Ryanair’s Dimitra Apatsidou said:

“We are pleased to announce more new Eilat Ovda routes to Bremen and Dusseldorf Weeze, which will commence in October as part of our extended winter 2017 schedule. Israeli consumers and visitors can choose from 14 Eilat Ovda routes in winter 2017 and can look forward to further improvements, as Ryanair continues its “Always Getting Better” programme, which includes more new service and digital features and even lower fares. 

To celebrate the launch of our 2 new Eilat Ovda routes, we are releasing seats for sale from €29.99 for travel in November, which are available for booking until midnight Thursday (11 May). Since these amazing low prices will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”

– See more at: https://corporate.ryanair.com/news/news/170510-ryanair-announces-2-new-eilat-ovda-routes-to-bremen-dusseldorf-weeze/?market=en#sthash.ZUHsvCHM.dpuf

Stan McCarthy Of Kerry Group Plc Joins Board Of Ryanair Holdings Plc

The Board of Ryanair Holdings Plc today (9 May) announced that Mr Stan McCarthy, who has been Chief Executive of Kerry Group Plc for the past 10 years, will join the Board of Ryanair as a Non-Executive Director at the end of May. Kerry Group recently announced that Stan McCarthy will step down as Chief Executive of Kerry Group Plc at the end of Sept 2017.

Ryanair’s Chairman David Bonderman said:

“We are all pleased to welcome Stan McCarthy to the Board of Ryanair Holdings Plc. Given Stan’s outstanding record as Chief Executive of Kerry Group Plc he will, I believe, be a significant and valuable addition to our Board. I expect Stan to join the Board at the end of May, and he will put himself forward for approval by shareholders at our Sept AGM.

I very much look forward to working with Stan to continue to grow Ryanair safely and profitably in the best interests of our customers, our people, and our shareholders.”

91% Of Ryanair Flights On-Time In April

Ryanair, Europe’s No 1 airline, today (8 May) released its April customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with:

  • 91% of over 62,000 flights in April arriving on-time
  • Less than 1.5 complaints per 1,000 customers
  • 1 bag complaint per 1,000 customers
  • Over 99% of all complaints answered within 7 days

Ryanair’s Robin Kiely said:

“Ryanair carried over 11.3 million customers in April with 91% of our 62,000 flights arriving on-time, as we continued to improve our customer experience. With our expanding route network and additional enhancements under year 4 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.” 

April

2016

2017

On-time flights

90%

91%

Complaints per 1,000 pax

1.52

1.45

Bag complaints per 1,000 pax

0.50

0.56

Complaints answered within 7 days

99%

99%

April Traffic Grows 14% To 11.3m Customers

LF RISES 3% TO 96% ON EASTER & LOWER FARES

Ryanair, Europe’s No.1 airline, today (3 May) released April traffic statistics as follows:

  • Traffic grew 14% to 11.3m customers.
  • Load factor rose 3% points to 96%
  • Rolling annual traffic to April grew 13% to 121.3m customers.

 

Apr 16

Apr 17

Change

Customers

9.9M

11.3M

+14%

Load Factor

93%

96%

+3%

 

RyanairKenny Jacobs said:

“Ryanair’s April traffic grew by 14% to 11.3m customers, while our load factor jumped 3% points to 96% (boosted by Easter), on the back of lower fares and the continuing success of our “Always Getting Better” customer experience programme.

Customers can look forward to even lower fares when they make advance bookings for summer and winter 2017, so there’s never been a better time to book a low fare flight on Ryanair and we urge all customers who wish to book their holidays to do so now on the Ryanair.com website or mobile app, where they can avail of the lowest fares in Europe.”

 

European Court Of Justice Ruling In The “A Rosa” Case Upholds EU Rules On Social Insurance Payments By International Transport Workers

RYANAIR TO SEEK REFUND OF €15M IN TAXES/FINES FROM THE FRENCH SOCIAL SECURITY AUTHORITIES WHO MUST NOW ACCEPT IRISH A1 CERTIFICATES

Ryanair, Europe’s No. 1 airline today (27 April) welcomed the decision of the European Court of Justice (ECJ) in the “A Rosa” case which has upheld the EU rules on social insurance payments for international transport workers. The ECJ has determined that A1 certificates issued by one EU member state (Ireland in the case of Ryanair) which confirms the social insurance status of an international transport worker, must be accepted by all other EU member states (including France who to date have refused to accept them).

This ECJ ruling confirms that the French Social Insurance Authorities have acted unlawfully over the past 10 years by double charging Ryanair, and its people, who were based temporarily in Marseille, but who had already fully paid their social insurance in Ireland in accordance with EU regulations. Following this ruling Ryanair will now pursue a full refund of the €10m (plus interest) it has paid in double taxes to the French State between 2006 to 2010 following French Court rulings which completely ignored these EU rules and Irish A1 certificates.

The “A Rosa” ruling also renders null and void the 2017 attempt by the French State to pursue Ryanair for social insurance payments for its pilots and cabin crews who were operating on temporary summer schedules from Marseille between 2011 and 2014. Yet again in this case the French Authorities have ignored the EU rules and ordered Ryanair to double pay €5m of social insurance taxes – that have already been validly paid in Ireland – even before the Court case had been heard. Ryanair’s lawyers will be calling on the Marseille investigating magistrate to abandon this investigation which flies in the face of EU social insurance rules, and this ECJ ruling in the “A Rosa” case.

A similar double tax situation also exists in Italy where there are several outstanding claims from 2006 to 2011 being pursued by the Italian Authorities for payment of Italian social insurance when these social contributions have already been paid by Ryanair’s pilots and cabin crew in Ireland. Ryanair’s lawyers will be writing to the Italian authorities to withdraw these claims as they now have no prospect of success given the clear ruling of the European Courts.

Ryanair’s Chief People Officer Eddie Wilson said:

“We welcome this ruling in the “A Rosa” case which upholds the existing EU rules on social insurance payments for international transport workers, and exposes the unlawful attempt by the French (and to a lesser extent the Italian) Authorities, to threaten and blackmail Ryanair for the double payment of social insurance in the case of pilots and cabin crew who have already paid their social insurance contributions in Ireland, in full compliance with EU rules.

Ryanair will now be pursuing a full refund of €15m (plus interest) from the French Authorities who have repeatedly and unlawfully pursued Ryanair, its pilots and cabin crew in Marseille, by ignoring EU regulations, and the validly issued Irish A1 certificates. We will also be pursuing the French Authorities for interest on these payments which were demanded illegally by the French Authorities who were aware of, but ignored, both EU rules and the Irish A1 certificates despite being warned by the European Commission that they cannot do so.

We expect the French Authorities will now process these refunds expeditiously given that their attempts to force Ryanair to double pay social insurance in breach of EU rules have now been struck down by this very welcome ECJ ruling”.  

 

Newcastle Winter 2017 Schedule Launched

2 NEW WINTER ROUTES TO FARO & MADRID

Ryanair, Europe’s No. 1 airline, today (26 Apr) launched its Newcastle winter 2017 schedule, with 2 new winter routes to Faro and Madrid and 10 routes in total, which will deliver 750,000 customers p.a. and support 560* jobs at Newcastle Airport.

Ryanair’s Newcastlewinter 2017 schedule will deliver:

  • 2 new winter routes to Faro (2 wkly) & Madrid (2 wkly)
  • More winter flights to Tenerife (3 wkly)
  • 10 routes in total
  • 36 weekly flights
  • 750,000 customers p.a.
  • 560 “on-site” jobs p.a.

Ryanair will continue to connect Newcastle with major business and leisure centres on high frequency, low fare services including Dublin (2 daily), Madrid (2 wkly) and Malaga (4 wkly), all on the lowest fares, making Ryanair the ideal choice for UK business and leisure customers.

Ryanair’s Newcastle summer 2017 schedule is attracting record bookings, with more frequencies to sun destinations for summer family holidays, including its new routes to Barcelona Girona (2 wkly) and Palma de Mallorca (daily), on lower fares as Ryanair passes on lower fuel costs, and an even better customer experience, as it continues to roll out its “Always Getting Better” improvements.

Ryanair’s Robin Kiely said:

“We are pleased to launch our 2017 Newcastle winter 2017 schedule, with 2 new winter routes to Faro and Madrid, more flights to Tenerife and 10 routes in total, which will deliver 750,000 customers p.a. and support 560 jobs at Newcastle Airport. These new routes are now on sale on the Ryanair.com website as we continue to grow our Newcastle traffic, tourism and jobs.

We are also pleased to report record bookings on our Newcastle summer 2017 schedule and UK customers and visitors can look forward to even lower fares, so there’s never been a better time to book a low fare flight with Ryanair. We urge all customers who wish to book their holidays to do so now on the Ryanair.com website or mobile app, where they can avail of the lowest fare air travel to and from Newcastle.  

To celebrate the launch of our Newcastle winter 2017 schedule, we are releasing seats from Newcastle from £9.99 for travel in May which are available for booking until midnight Thursday (27 Apr). Since these amazing low prices will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”

John Irving, Business Development Director at Newcastle International Airport, said:

It’s great to see Ryanair continue to expand their operation out of Newcastle. We are delighted that both Madrid and Faro will now carry on through our winter 2017 schedule, meaning even more destinations are now available year-round for the north-east travelling public. With 10 winter routes now available, this is further evidence of Ryanair’s clear commitment to the region.”