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Ryanair, Europe’s favourite airline, today (16 Jan) released its December 2017 customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: – 79%* of 52,000 flights in December arriving on-time (down 5% due to repeated snow disruptions) – Just 3 complaints per 1,000 customers – Less than 1 bag complaint per 3,000 customers – Over 99% of all complaints answered within 7 days   Ryanair’s Robin Kiely said: “Ryanair carried … more

Ryanair today (15 Jan) announced that it smashed its weekly bookings record, taking over 3m bookings in one week (for the next 20-week period) for the first time in its history. This new weekly 3m … more

Tech Open Days 20th & 21st January At Travel Labs Spain Ryanair, Europe’s No.1 airline, today (9 Jan) launched its first Spanish “Hackathon” event, which will take place at Ryanair Travel Labs Spain’s offices in … more

Ryanair, Europe’s No.1 airline, today (4 Jan) launched Ryanair Transfers, a new transfers booking platform, powered by CarTrawler, allowing Ryanair customers to book the widest range of ground transport including taxis, chauffeur, bus, coach and … more

Ryanair, Europe’s No. 1 airline, today (3 Jan) announced its connecting flights service from Porto Airport is now live, providing Ryanair customers with an expanded route choice, and the opportunity to book and transfer directly … more

129m Customers Carried During 2017 Ryanair, Europe’s No.1 airline, today (3 Jan) released December traffic statistics as follows: – Traffic grew 3% to 9.3m customers. – Load factor rose 1% point to 95% – Rolling … more

Ryanair sincerely regrets receiving notice of a threatened 4 hour pilot strike (from 5am to 9am) in Germany tomorrow Fri 22 Dec. This disruption called by the VC pilot union is unjustified and unnecessary when … more