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Ryanair, Europe’s No 1 airline, today (13 June) released its May customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 90% of over 66,000 flights in May arriving on-time Less than 2 complaints per 1,000 customers 1 bag complaint per 1,000 customers Over 99% of all complaints answered within 7 days   Ryanair’s Robin Kiely said: “Ryanair carried over 11 million customers in May with 90% of our flights arriving … more

Ryanair, Europe’s No.1 airline, today (12 Jun) announced the appointment of Chiara Ravara as its new Senior Sales & Marketing Manager, promoting her from her previous role as Sales and Marketing Manager for Greece and … more

50,000 SEATS FROM £9.99 Ryanair, Europe’s No. 1 (and strongest and stable) airline, today (9 June) launched a Hung Parliament special seat sale with fares on over 60 routes to Europe on sale from just £9.99 … more

Ryanair, Europe’s No.1 airline, today (7 June), launched €9.99 Hamburg rescue fares to accommodate customers affected by Easyjet’s closure of its Hamburg base at the end of the winter season. Ryanair opened its Hamburg base … more

LF RISES 1% TO  95% ON LOWER FARES Ryanair, Europe’s No.1 airline, today (6 June) released May traffic statistics as follows: Traffic grew 11% to 11.8m customers. Load factor rose 1% point to 95% Rolling … more

Ryanair, Europe’s No.1 airline, today (1 June) announced that customers who purchase an allocated seat for their flight can now check-in up to 60 days in advance, the latest improvement delivered under Year 4 of … more

Ryanair, Europe’s No.1 airline, today (31 May) welcomed the Liverpool County Court ruling upholding Ryanair’s policy requiring EU261 cases involving “claims chasers” to be heard in the Irish Courts and dismissing an application by claims … more