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84% of Flights On-Time In December
Ryanair, Europe’s No 1 airline, today (11 Jan) released its December customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 84% of over 51,000 flights in December arriving on-time (down slightly due to bad weather) Less than 1.5 complaints per 1,000 customers Less than 1 bag complaint per 1,000 customers Over 99% of all complaints answered within 7 days Ryanair’s Robin Kiely said: “Ryanair carried 9 million customers … more
News
11 Jan 2017