REAFFIRMING RYANAIR’S ZERO TOLERANCE POLICY ON PASSENGER MISCONDUCT

Ryanair, Europe’s No.1 airline, today (Thurs, 13 Nov) welcomed the decision by the Dublin District Court to convict an unruly passenger who disrupted flight FR7122 from Dublin to Tenerife on 24 September 2022 by physically assaulting another passenger onboard. This disruptive passenger pleaded guilty and received a 3-month suspended sentence.

Ryanair is committed to ensuring that all passengers and crew travel in a comfortable and stress-free environment free of unnecessary disruption caused by a tiny number of unruly passengers. Ryanair has a strict zero tolerance policy towards passenger misconduct and will continue to take action to combat unruly passenger behaviour on aircraft for the benefit of the vast majority of passengers who do not disrupt flights.

Ryanair’s Director of Communications, Jade Kirwan, said:

“We welcome the Dublin District Court’s conviction of this unruly passenger whose inexcusable behaviour disrupted a flight from Dublin to Tenerife in September 2022. This demonstrates just one of the many consequences (including travel bans and offload fines) that passengers who disrupt flights will face as part of Ryanair’s zero tolerance policy. We hope this conviction will further deter disruptive behaviour on flights so that both passengers and crew can travel in a comfortable and stress-free environment.”

Ryanair, Europe’s No.1 airline, today (Wed, 12 Nov) updated on the success of day one of its digital boarding pass (DBP) initiative. Up to 13:00hrs, over 700 flights have departed across Europe without any delay or disruption. Over 98% of passengers presented with their DBP and the other 2% – all of whom had checked in online before arriving at the airport – were issued free of charge boarding passes at airport ticket desks. Customer feedback was universally positive as passengers swiped their phones through airport security and boarding gates. No passengers were offloaded, and where one or two passengers had a problem with their phone, they were boarded without difficulty as the boarding gates had their details from their online check-in.

Ryanair CMO, Dara Brady, said:

“So far, day one of Ryanair’s DBP has been a huge success as over 700 flights and more than 100,000 passengers enjoyed the improved service and better experience of paper-free boarding at Ryanair airports. We estimate our DBP initiative will save up to €40M annually, and this will help us to lower ticket prices and make air travel more competitive for Ryanair’s customers.”

Ryanair, Europe’s No.1 low fares airline, today (Tues, 11 Nov) released its November OTA Overcharge Survey, showing some OTAs like eDreams, Tix, Fru, and Vola are still overcharging up to 3 times Ryanair’s prices. This month’s survey marks two years of exposing these OTAs who overcharge consumers, yet EU Govts and Consumer Authorities have failed to take any action to address these OTA overcharges.

Ryanair again calls on EU Govts (notably Spain’s useless Consumer Minister Bustinduy) and National Consumer Authorities to take urgent action to protect consumers from these overcharging OTAs and insist on mandatory price transparency from all OTAs, in line with the transparent pricing being delivered by all Ryanair’s “Approved OTA” partners, to protect consumers.

Ryanair’s Dara Brady said:

“Ryanair’s November OTA survey shows that eDreams, Tix, Fru, and Vola continue to overcharge unsuspecting consumers up to 3 times the prices on Ryanair’s website. It’s unacceptable that after two full years of publishing these monthly OTA overcharging surveys, EU Govts and National Consumer Authorities have done nothing to protect consumers from overcharging OTAs.

Ryanair again calls on EU Govt and Consumer Protection Authorities to take urgent action to protect consumers across Europe by bringing price transparency standards in line with the transparency standards applied by Ryanair’s OTA partners.”

4 AIRCRAFT, US$400M INVESTMENT, 15% GROWTH AND 4 NEW ROUTES

Ryanair, Europe and Ireland’s No.1 airline, today (Tues, 11 Nov) announced it will base a fourth aircraft at Shannon for Summer 2026, representing a US$400m investment from Ryanair in Midwest Ireland. This additional aircraft will deliver +180,000 additional seats (+15% growth), 4 exciting new routes to Rome, Madrid, Warsaw, and Poznań, and extra flights on 5 existing popular routes to Alicante, Lanzarote, Manchester, Malta, and Reus. Ryanair’s record Shannon Summer 2026 schedule will deliver 1.4m seats across 30 routes, offering customers in the Midwest even more choice at Europe’s lowest fares.

Ryanair’s Shannon Summer 2026 schedule will deliver:

• A record 30 routes incl. 4 new routes to Rome, Madrid, Warsaw & Poznań
• 4 based aircraft (+1 vs. S25 – US$400m investment in Shannon)
• Increased freq. on 5 routes – Alicante, Lanzarote, Manchester, Malta & Reus
• 1.4m seats incl. 180,000 (+15%) additional seats
• Shannon traffic grows to over 2m seats p.a.

To celebrate Ryanair’s fourth aircraft and 4 new routes at Shannon next Summer, the airline has launched a 2-day seat sale with fares from just €29.99 available only at Ryanair.com.

Ryanair’s CCO, Jason McGuinness, said:

“We are delighted to celebrate the news that Ryanair will base a fourth aircraft in Shannon for Summer 2026 alongside the announcement of 4 new routes to Rome, Madrid, Warsaw, and Poznań, in addition to extra flights to popular sun and city destinations Alicante, Lanzarote, Manchester, Malta, and Reus. Next Summer Ryanair’s US$400m investment in the Midwest will deliver more than 1.4m low-fare seats from Shannon to a record 30 European destinations.

Ryanair’s 4 based aircraft and US$400m investment in Shannon is a clear commitment to growing Ireland’s regional connectivity. This Summer Shannon will benefit from +180,000 (+15%) additional seats and 4 new routes thanks to the hard work of The Shannon Airport Group, who recognise the need for efficient, cost-competitive facilities to attract growth and drive inbound tourism to the region, supporting year-round international connectivity. However, the Irish Govt. needs to support regional airports by expanding the scope of the Regional Airports Programme 2026-30 to at least 3m passenger p.a., which would allow regional airports to grow traffic even more without being penalised for doing so.

To celebrate Ryanair’s biggest ever schedule and 4 new routes at Shannon next Summer, we’ve launched a 2-day seat sale with fares from just €29.99 available only at Ryanair.com.”

Welcoming the announcement, Ray O’Driscoll, Interim CEO of The Shannon Airport Group said:

 “We’re delighted to welcome Ryanair’s continued commitment to Shannon Airport with the addition of a fourth based aircraft, four new Summer ‘26 services to Rome, Warsaw, Poznań, and Madrid, as well as increased frequencies on five key routes. This expansion is a strong vote of confidence in Shannon’s growth trajectory. It reflects our ongoing investment in infrastructure and passenger experience, as well as our strong commitment to working with airline partners to expand our route network and deliver greater choice for customers across the country.

These new services enhance Shannon’s connectivity to key European cities, supporting tourism, trade, and regional development, and will be warmly welcomed by both holiday makers and business travellers alike.”

Ryanair, Europe’s No.1 airline, today (Thurs, 6 Nov) reminded passengers that from Wed (12 Nov) it will move to 100% digital boarding passes. This means that from Wed (12 Nov) passengers will no longer be able to download and print a physical paper boarding pass but will instead need to use the digital boarding pass generated in their “myRyanair” app during check-in to board their Ryanair flight.

This transition, already adopted by nearly 80% of Ryanair’s 207M+ annual passengers, will deliver a faster, smarter, and greener travel experience. It will also give passengers easier access to a range of innovative in-app features, including:

• Order to Seat: Order food and drinks from your phone and get served first.
• Live Flight Information: Real-time status updates on boarding, gates, and delays.
• Direct Updates: Instant notifications from Ryanair’s operations centre during disruption.
• Alternative Flight Options: Real-time alternative flight options during disruption.
• Travel Documents: accessible in one convenient place.

Ryanair CMO, Dara Brady, said:

“We are now just a little less than a week out from our move to 100% digital boarding passes, meaning that from Wednesday, 12 November, passengers will no longer be able to download and print a physical paper boarding pass but will instead need to use the digital boarding pass generated in their “myRyanair” app during check-in to board their Ryanair flight.

While over 80% of passengers already use digital boarding passes, and therefore won’t be affected by this progressive change, we remind the small number of passengers who still print boarding passes to download the myRyanair app ahead of the move to 100% digital boarding passes from Wednesday, 12 November.

Moving fully digital means a faster, smarter, and greener experience for passengers, whilst also providing easier access to a range of innovative in-app features, including ‘Order to Seat’, live flight information and direct updates during disruption. We look forward to delivering an enhanced travel experience for 100% of our customers, streamlined through our best-in-class myRyanair app.”

Ryanair, Europe’s No.1 airline, today (Wed, 5 Nov) called on EU President, Ursula von “Derlayed-Again” to urgently reform EU’s broken ATC services, as 33m passengers suffer ATC delays so far this year. This comes as Ryanair released its October ATC Delays League, showing that France, Spain, Germany & the UK are the worst ATCs for delays/cancellations because their Govts fail to ensure their ATC services are properly staffed and managed.

There is no excuse for these worst ATC delays when Bulgaria, Slovakia, the Netherlands, Belgium & Denmark, are all delivering efficient ATC services (without mismanagement or staff shortages) and are responsible for the fewest ATC delays/cancellations in Europe this year.

Ryanair and A4E have repeatedly called for EU ATC reform, but Ursula von “Derlayed-Again” ignores these ATC delays/cancellations. Over 33m passengers have already suffered delays this year. Ryanair calls on all EU passengers to visit the ‘Air Traffic Control Ruined Your Flight’ webpage and demand that Ursula von “Derlayed-Again” take urgent action to reform the EU’s broken ATC by (1) mandatory that national ATC services are fully staffed for the first wave of morning flights or face fines, and (2) the EU Comm must protect overflights during national ATC strikes.

Ryanair’s Michael O’Leary said:

“It is inexcusable that Europe’s worst performing ATCs in France, Spain, Germany and the UK continue to inflict avoidable delays and cancellations on millions of EU citizens every month. Despite warnings, Europe’s ATC performance is not improving, as national providers fail to properly staff and manage their operations.

EU ATC needs reform and its passengers who are paying the price. ATC delays have already disrupted 33m citizens so far this year, with France, Spain, Germany and the UK consistently failing to staff and manage their services properly.

Ursula von der Leyen has done nothing to fix this ATC crisis and EU passengers deserve better. It’s time the Commission took action to end this ATC  chaos and protect EU passengers’ freedom of movement.”

Ryanair today (Tues, 4 Nov) released its Oct 2025 traffic stats as follows: