Ryanair Holdings plc today (1 Nov) released October traffic statistics as follows:
| RYR GROUP | OCT 2020 | OCT 2021 |
| TRAFFIC | 4.1m | 11.3m |
| L. FACTOR | 73% | 84% |
| GUESTS | L. FACTOR | |
| July | 9.3m | 80% |
| August | 11.1m | 82% |
| September | 10.6m | 81% |
| October | 11.3m | 84% |
Ryanair operated over 71,500 flights in October with an 84% load factor.
Ryanair, Europe’s No. 1 airline, was today (29 Oct) unlawfully blocked by the Portuguese Ministry of Infrastructure and ANAC from opening three new routes to Morocco causing the totally unnecessary cancellation of flights for over 3,000 Portuguese passengers due to travel from Lisbon this Sunday Oct 31. This is a clear breach of the EU Open Skies Agreement in place with Morocco. Ryanair has operated between Portugal and Morocco for over three years and it is inexplicable why the Ministry of Infrastructure / ANAC have not issued standard flight authorisations to allow these flights to operate.
Over 3,000 Portuguese passengers will now have their travel plans unnecessarily and unlawfully disrupted due to the cancellation of these flights from Sunday Oct 31. Ryanair repeatedly tried to secure these permissions over the past month, but the faceless bureaucrats from the Ministry of Infrastructure all departed for their holiday break on Friday evening, refusing to issue the routine permissions, demonstrating total indifference to the chaos they have caused to over 3,000 Portuguese passengers whose travel plans to Morocco on the busiest weekend of the year are now in tatters.
Ryanair regrets the unnecessary cancellation of the following flights due to the unlawful actions of the Ministry of Infrastructure:
Flights from Porto to Marrakech will operate as scheduled.
Ryanair’s Director of Commercial, Jason McGuinness, said:
“It is incredible that the Portuguese Department of Infrastructure would force the totally unnecessary cancellation of flights for over 3,000 Portuguese passengers from Sunday Oct 31st. Ryanair already has traffic rights to fly from Portugal to Morocco, successfully operating flights between Portugal and Morocco for over 3 years and there is no good reason for this unlawful action, which is a clear breach of EU law, on the operation of the EU Open Skies agreement.
It is simply outrageous that faceless bureaucrats at the Department of Infrastructure refused to remain at their offices on Friday to resolve this matter but instead departed for the holiday weekend while they wrecked the holiday plans for over 3,000 of their fellow citizens.
Ryanair regrets the unnecessary disruption caused to our passengers by this unlawful action of the Portuguese Department of Infrastructure and will deal with alternative travel arrangements and or refunds for passengers affected.
As Part Of Its Biggest Ever Cork Winter Schedule With Over 60 Weekly Flights To 13 Destinations
Ryanair, Europe’s No.1 airline, today (29th Oct) announced its largest ever Winter schedule from Cork, with a new route from Cork to Manchester, operating twice daily from 15th December. This new route is part of Ryanair’s Winter 2021/22 schedule from Cork, delivering over 60 weekly flights to 13 destinations.
Having recently announced a $200m investment in Cork Airport and a full recovery of its pre-pandemic passenger capacity with the re-opening of its 2 aircraft base, this new route will further enhance connectivity between Ireland and the UK, as Ryanair continues to re-build Europe’s aviation and tourism industries by restoring connectivity and growing its network of annual passengers to over 225 million by 2026.
To celebrate, Ryanair has launched a €14.99 seat sale for travel until the end of March ‘22, which must be booked by midnight Sunday, 31st October 2021 on www.Ryanair.com – the perfect excuse for a well-deserved getaway with family or friends.
Ryanair’s Director of Commercial, Jason McGuinness, said:
“As Europe’s No.1 airline, Ryanair remains committed to re-building Europe’s aviation and tourism industries by restoring connectivity and growing our network of passengers to over 225 million per annum by 2026. As Ryanair takes delivery of 55 additional Boeing 737-8200 ‘Gamechanger’ aircraft this Winter, we are delighted to add this new route from Cork to Manchester following the reopening of our Cork base from this Winter. This will allow Irish and UK families to reconnect this Christmas, as well as Cork’s Manchester United fans return their season tickets, on Ryanair’s lowest fares with two daily flights to choose from.
To celebrate, we are launching a seat sale with fares available from just €14.99 for travel until the end of March 2022, which must be booked by midnight Sunday 31st October. Since these amazing low fares will be snapped up quickly, customers should log onto www.ryanair.com to avoid missing out.”
As Part Of Its Biggest Ever Manchester Winter Schedule With Over 650 Weekly Flights To 72 Destinations
Ryanair, Europe’s and now Manchester’s No.1 airline, today (29th Oct) announced as part of its largest ever Winter schedule at Manchester, a new route from Manchester to Cork, operating twice daily from 15th December. This new route is part of Ryanair’s massive Winter 2021/22 schedule at Manchester, delivering over 650 weekly flights to over 72 destinations.
Having recently announced a $200m investment in Cork Airport with the re-opening of its 2 aircraft base, this new route will further enhance connectivity between the UK and Ireland, as Ryanair continues to re-build Europe’s aviation and tourism industries by restoring connectivity and growing its network of annual passengers to over 225 million by 2026.
To celebrate, Ryanair has launched a £14.99 seat sale for travel until the end of March ‘22, which must be booked by midnight Sunday, 31st October 2021 on www.Ryanair.com – the perfect excuse for a well-deserved getaway with family or friends.
Ryanair’s Director of Commercial, Jason McGuinness, said:
“As Europe’s No.1 airline, Ryanair remains committed to re-building Europe’s aviation and tourism industries by restoring connectivity and growing our network of passengers to over 225 million per annum by 2026. As Ryanair takes delivery of 55 additional Boeing 737-8200 ‘Gamechanger’ aircraft this Winter, we are delighted to add this new twice daily route from Manchester to Cork which will allow UK and Irish families to reconnect this Christmas.
This Winter, Ryanair as Manchester’s largest airline, will offer the good people of Manchester even more opportunity to travel on the lowest available fares with over 650 weekly flights to 72 exciting destinations.
While Ryanair welcomes the UK Govt decision to reduce domestic APD from Summer 2023, it is neither sufficient nor timely enough to kickstart the UK’s tourism recovery, particularly for Summer 2022. Unfortunately, this delay will only damage the airline industry’s ability to rapidly rebuild connectivity, jobs and tourism.
Ryanair calls on the UK Govt to immediately abolish APD for all travel, which would give both tourism and domestic UK connectivity a much-needed boost for this Winter and next Summer”
Day of Travel App, Digital Self-Service Hub & myRyanair Wallet
Ryanair, Europe’s No.1 airline, today (28th Oct) launched a suite of digital customer improvements to further improve customer service and provide easy access to all flight info when customers most need it.
Ryanair, which already delivers the lowest fares, best on-time performance, and lowest carbon emissions, is now making radical improvements to its customer service. These initiatives are a direct result of feedback from Ryanair’s first Customer Panel meeting in Sep. By working with customers, Ryanair can continually improve customer service as it grows to 225m guests p.a. by 2026.
New Customer Improvements:
| ‘Day of Travel’ App: | · Live videos & webcasts from Ryanair’s ops centre during major disruptions.
· Live updates on new departure times/re-routings during disruptions. · Live updates on airport, terminal, flight and gate information via the app. · Easy app access to boarding passes, certs and other travel docs.
|
| Digital Self-Service Hub: | · Self-serve online without contacting Customer Service team.
· Improved Chat, FAQs, and new self-help videos. · Track updates on guest claims and interactions with Customer Service.
|
| myRyanair Wallet:
|
· Quick access to book flights using wallet balance.
· Real time status updates on refunds with one click access. · Updated myRyanair account allowing storage of all travel docs in one place.
|
| Refund Commitment:
|
· Refund requests paid to original form of payment within 5 working days.
· Confirmation and access to refunds in myRyanair within 24 hours of request.
|
| Customer Panel: | · Dedicated 6-person customer advisory panel, meets twice p.a.
· In-depth feedback to continually drive customer improvements. · Recommendations for future customer-led initiatives.
|
Ryanair’s Director of Marketing, Dara Brady said:
“We are pleased to launch these innovative customer improvements which will enhance the travel experience of our guests. Driven by customer panel input, these improvements allow our guests to self-serve online when changing flight dates or passengers’ names, updating contact info or adding bags/seats. For customers who need extra assistance they can now track their interactions with Ryanair across calls/email/chat/social and receive live status updates online.
Ryanair delivers the best customer service with the lowest fares and best on time performance and now our new Day of Travel Assistant (within the Ryanair app) will make travel easier and hassle free with live updates on departure times, terminals and specific gate info for boarding. In the small number of cases where we suffer disruption, customers will receive regular updates including live video and webcasts from our Ops Centre, ensuring they are kept as up to date as possible with what’s happening and how their disruption will be resolved. In rare cases of cancellations, customers who request a refund will now get confirmation and access to it within 24hrs in myRyanair and will be refunded to the original form of payment within 5 working days.
Our first ever Customer Panel meeting in Sep was instrumental in driving these service improvements and we look forward to receiving further panel feedback at our 2nd meeting in early 2022, to help us develop more ways to improve our customers experience while we lower airfares post-Covid and grow to carry 225m passengers p.a.”
Enabling Zero Emission Handling – Further Reducing Co2 Emissions
Ryanair, Europe’s no. 1 airline, has today (27 Oct) launched electric handling at eleven major European airports – Alicante, Barcelona, Madrid, Malaga, Mallorca, Seville, Santiago, Valencia, Amsterdam Schipol, Gothenburg-Landvetter and Oslo – enabling zero emission turnarounds. These latest industry-leading developments represent a significant investment in sustainable operations, boost Ryanair’s commitment to reducing its environmental footprint and further pave the way to achieving net zero carbon emissions by 2050.
Azul Handling, Ryanair’s handling partner in Spain and Portugal, will now be the first carbon neutral handling company in Spain – thanks to a €7.3m investment into e-Quipment, enabling the airline to offer zero emission turnarounds at these eight major Spanish locations. This leads to emission savings of 1,000 tonnes of CO2 per year.
As well as its work in Spain, Ryanair’s turnarounds will turn fully electric at Amsterdam Schipol, Gothenburg-Landvetter and Oslo Airport, through a partnership with Menzies Aviation. These turnarounds have been made possible through the airport’s provision of changing infrastructure necessary for electric equipment.
Ryanair understands that aviation has a leading role to play in tackling climate change and is placing an increased emphasis on mitigating how its business impacts the environment. The airline’s recent $22bn investment in new aircraft will help lower its fuel consumption by approx. 16% on a per-seat basis, reduce noise by 40% and these aircraft will carry 4% more passengers. Ryanair is focused on partnering with industry leaders, such as Azul and Menzies Aviation who share its sustainability goals and are supporting Ryanair to align with the Paris Agreement.
Ryanair’s Director of Sustainability, Thomas Fowler, said:
“We are delighted to announce this industry-leading green initiative which represents Ryanair’s commitment to reducing its emissions. The launch of electric handling at 11 of our European airports is a major step in Ryanair’s pathway to net zero emissions by 2050.
The turnaround process incorporates a number of steps and pieces of electric equipment – including electric baggage tractor, electric baggage belt loader, passenger steps, electric ground power, and electric push back tractor which assists the aircraft with exiting the aircraft parking position – and this process is now carried out emission-free at these 11 locations.
At Ryanair we have committed to achieving net zero carbon emissions by 2050 and reducing CO2 emissions per passenger/km by 10% by 2030. That is why we have invested $22bn in new aircraft that will help us reduce our fuel consumption by approx. 16% on a per-seat basis.
We can now offer zero emissions turnarounds at each of those 11 locations when previously, a standard turnaround could emit up to 52kg of CO2. Our partnerships with industry leaders such as Azul and Menzies Aviation are vital to us in achieving our goal of being net carbon neutral by 2050.”
Ryanair, Europe’s No.1 airline, today (25 Oct) announced its largest ever schedule to Amman and Aqaba this Winter, operating six new routes (22 routes in total) from October – connecting more European customers to the exciting offerings of Jordan. As travel recovers to pre-Covid levels, Ryanair’s growth continues to lead traffic and tourism recovery across Europe, North Africa, Scandinavia and the Middle East.
Ryanair’s Amman W21 schedule will deliver:
Ryanair’s Aqaba W21 schedule will deliver:
European travellers can now book a much-deserved winter break from one of Ryanair’s new winter routes to Amman or Aqaba, including exciting destinations like Madrid, Paris-Beauvais, Poznan, Rome-Ciampino, and Vienna. To celebrate, Ryanair has launched a JOD 17 (€19.99) seat sale for travel until the end of March 2022, which must be booked by midnight Wednesday, 27th October on www.Ryanair.com.
Speaking from Amman, Ryanair’s Director of Commercial, Jason McGuinness, said:
“As Europe’s largest airline, we are delighted to announce our largest ever schedule to Jordan, further strengthening the long-standing cooperation between Ryanair and the Jordan Tourism Board. As Ryanair takes delivery of 55 additional Boeing B737-8200 ‘Gamechanger’ aircraft this Winter, we are delighted to announce six new routes (22 total) to Amman and Aqaba, which demonstrates Ryanair’s ability to rapidly rebuild tourism in Jordan.
Jordanian tourism will recover strongly this Winter 2021, and Ryanair who will be at the forefront of this, are pleased to announce our largest Winter schedule to Jordan – operating flights to 22 routes across 14 countries, allowing Ryanair customers to experience the Wonder of Petra or valleys of Wadi Rum.
To celebrate we are launching a seat sale to celebrate our Winter routes to Jordan, with fares available from just JOD 17 (€19.99) for travel until the end of March 2022, which must be booked by midnight Wednesday, 27th October 2021.
Since these amazing low fares will be snapped up quickly, customers should log onto www.ryanair.com to avoid missing out.”
Managing Director of the Jordan Tourism Board, Dr. Abed Al Razzaq Arabiyat, stated regarding broadening the prospects for cooperation between the two parties:
“Signing of this agreement by the JTB and Ryanair and reaching a total of 22 routes in Jordan will increase the numbers of tourists, producing sustainable tourism solutions that will be received by all governorates throughout the Kingdom. It will also promote the diverse Jordanian tourism sector and local communities by creating new employment opportunities for those in the sector.
With the addition of these new six routes, there will be an increase in the number of tourists to the Kingdom with an average of 39,000 tourists for the upcoming Winter and Summer seasons, which will in effect have pronounced positive financial impact on all other tourism sectors”.
