Madrid, 26 de febrero de 2019. Ryanair, la primera aerolínea en España, ha anunciado hoy una nueva ruta que conectará Barcelona y Podgorica. Esta nueva conexión operará con un vuelo semanal a partir del mes de junio, como parte de la extensión del calendario de verano de Ryanair en Barcelona.
El calendario cuenta ya con un total de 52 destinos, incluyendo las dos nuevas rutas ya anunciadas hacia Cardiff y Gotemburgo, a las que se suma ahora esta nueva conexión con Podgorica.
Los clientes de Ryanair en Barcelona ya pueden reservar sus vacaciones de verano, disfrutando de tarifas incluso más económicas, así como las últimas mejoras del programa de atención al cliente de Ryanair, que incluye:
- Tarifas más económicas: si un cliente encuentra una tarifa más baja en un periodo de 3 horas, se le reembolsará la diferencia más 5€ en su cuenta de My Ryanair.
- Puntualidad: la compañía se compromete a mantener la tasa de puntualidad de sus vuelos en un 90% cada mes (excluyendo los retrasos causados por el control de tráfico aéreo). De no lograrlo, ofrecerá un 5% de descuento en las tarifas aéreas del mes siguiente.
- Nuevo avión Max: un nuevo modelo de avión más sostenible equipado con interiores más modernos, más espacio para las piernas y con asientos extra que se añadirá a la flota a partir de abril.
- Enfoque en Atención al Cliente: tramitación de reclamaciones EU261 en un máximo de 10 días gracias a un nuevo equipo especializado, atención disponible 24 horas 7 días a la semana, respuesta en un plazo de 2 minutos.
- Mejoras en el servicio: período de gracia de 48 horas para poder realizar cambios en las reservas sin ningún cargo adicional.
- Mejoras ambientales: gracias al Programa de compensación de la huella de carbono y la eliminación total de plásticos en sus operaciones en 5 años.
- Nuevas opciones: los pasajeros frecuentes podrán adquirir una tarifa anual de 199€ para volar siempre con asientos gratuitos, fast-track y embarque prioritario.
- Mejoras digitales: un nuevo buscador de tarifas, entradas para eventos deportivos, guías de viaje a medida y mejora de la aplicación móvil.
Para celebrar esta nueva conexión con Barcelona, Ryanair ha lanzado una oferta de asientos desde tan sólo 34,99€, para viajar hasta octubre. Esta promoción estará disponible hasta la medianoche del viernes, 1 de marzo, en la página web de Ryanair.com.
Alejandra Ruiz, de Ryanair, ha comentado:
“Estamos encantados de anunciar una nueva ruta que conectará Barcelona con Podgorica con un vuelo semanal. La nueva conexión operará a partir del próximo mes de junio, como parte de la extensión de nuestro calendario de verano 2019 en Barcelona”.
Ryanair, la compagnia aerea No.1 in Europa, oggi – 26 febbraio – ha annunciato il suo programma invernale di Milano (2019) più grande di sempre, con 15 nuove rotte (100 in totale) su Milano Bergamo e Milano Milpensa, per un totale di 13.7m di clienti p.a. su entrambi gli aeroporti.
La programmazione Inverno 2019 di Ryanair a Milano Bergamo offrirà:
- 9 nuove rotte per: Agadir (2 volte a settimana), Brema (2), Göteborg Landvetter (2), Katowice (2), Lappeenranta (2), Londra Southend (4), Marsiglia (4), Santander (2) e Sofia (giornaliero)
- Voli extra per destinazioni business e leisure come Barcellona, Bordeaux, Budapest, Colonia, Edimburgo, Londra Stansted, Malaga, Manchester, Praga e Riga
- 80 rotte in totale
- 1 milioni di clienti p.a.
- 325* posti di lavoro “in loco” p.a.
La programmazione Inverno 2019 di Ryanair a Milano Malpensa offrirà:
- 6 nuove rotte per Bari (9 volte a settimana), Berlino Tegel (giornaliera), Brindisi (giornaliera), Dublino (giornaliera e a partire da luglio 2019), Madrid (giornaliera) e Manchester (5)
- Voli extra per destinazioni business e leisure come Bucarest Otopeni e Londra Stansted
- 20 rotte in totale
- 2,65 milioni di clienti p.a.
- 980* posti di lavoro “in loco” p.a.
I nostri consumatori potranno prenotare i propri viaggi a Milano da ora fino a marzo 2020, usufruendo di tariffe ancora più basse e dei miglioramenti del servizio clienti di Ryanair nel 2019, tra cui:
- Tariffe più basse – trova una tariffa più economica entro 3 ore, riceverai la differenza più €5 di credito su MyRyanair
- Puntualità – assicuriamo il 90% della puntualità (escluse cause ATC) o il 5% di sconto sulle tariffe aeree del mese successivo
- Nuovi aerei Max – da aprile: nuovi interni, più spazio per le gambe, più posti a sedere e aeromobili più ecologici
- Carta per l’Assistenza Clienti – richieste per i reclami EU261 elaborate in 10 giorni, nuovo supporto 24/7, connessione in 2 minuti
- Miglioramenti nell’assistenza – modifiche gratuite alle prenotazioni nelle 48 ore successive
- Progressi Ambientali – programma di compensazione di emissione del carbonio e eliminazione della plastica in 5 anni
- Nuova “Ryanair Choice” – €199 di quota annuale per posti gratuiti, fast-track e imbarco prioritario per i clienti abituali
- Progressi Digitali – nuova modalità “Trova Tariffe”, biglietti per eventi sportivi, guide turistiche su misura e fruizione mobile più rapida
Per festeggiare, Ryanair ha lanciato una vendita di biglietti sulla rete europea con tariffe disponibili a partire da soli €19,99 per viaggi in ottobre, che dovranno essere prenotati entro la mezzanotte di venerdì (1 marzo), solo sul sito Ryanair.com.
A Milano, David O’Brien, Chief Commercial Officer di Ryanair, ha dichiarato:
“Ryanair è lieta di annunciare il programma di Milano per l’inverno più grande di sempre, con 100 rotte, tra cui 15 nuove, che contribuiranno a trasportare 13.7m di clienti p.a. mentre continuiamo a sviluppare rotte, traffico, turismo e posti di lavoro a Milano e nella regione.
Per festeggiare stiamo rilasciando biglietti scontati sul nostro network a partire da soli €19,99 per viaggi in ottobre. L’offerta sarà disponibile per la prenotazione fino alla mezzanotte di venerdì (1 Marzo). Dal momento che queste incredibili tariffe andranno ad esaurirsi rapidamente, invitiamo i clienti a collegarsi al sito www.ryanair.com per non perdersi l’occasione.”
Ryanair, Ireland’s No.1 airline, today (26 Feb) launched its Irish Winter 2019 schedule, with 119 routes in total, including 2 new routes from Dublin to Milan and from Knock to Tenerife, and 10 new winter services to exciting connections such as Dublin to Kyiv and Cork to Malta, which will deliver 17m customers p.a. and support 12,750* jobs at Dublin, Shannon, Cork, Knock and Kerry airports, as Ryanair grows by 6% in Ireland.
Ryanair’s Irish winter 19 schedule will deliver:
At Dublin:
- 1 new route to Milan Malpensa (daily)
- 6 new winter services: Bordeaux (2 per week), Bournemouth (4), Gothenburg (2),
Kyiv (2), London Southend (2 daily) & Pisa (2)
- More flights on 3 other routes: Cologne (daily), Lisbon (9) & Malaga (11)
- 82 routes in total
- 1m customers p.a. (+6%)
- 10,575* “on-site” jobs p.a.
Shannon:
- 12 routes in total
- 810,000 customers p.a. (+3%)
- 610* “on-site” jobs p.a.
Cork:
- 4 new winter services: Alicante (2), Budapest (2), Malta (2) & Poznan (2)
- 14 routes in total
- 2m customers p.a. (+17%)
- 900* “on-site” jobs p.a.
Knock:
- 1 new route to Tenerife (weekly)
- 7 routes in total
- 615,000 customers p.a. (+3%)
- 460* “on-site” jobs p.a.
Kerry:
- 4 routes in total
- 310,000 customers p.a.
- 210* “on-site” jobs p.a.
Irish consumers and visitors can now book their holidays on 119 routes as far out as March 2020, enjoying even lower fares and Ryanair’s 2019 customer care improvements, including:
- Lowest Fares – find a cheaper fare within 3 hours, get paid the difference plus €/£ 5 MyRyanair credit
- Punctuality – deliver 90% target (excl. ATC) or 5% off following month’s air fares
- New Max Aircraft – new interiors, more legroom, more seats, greenest aircraft – April
- Customer Care Charter – EU261 claims processed in 10 days, new 24/7 support, connect in 2 mins
- Care Improvements – 48-hour free of charge grace period for changes to bookings
- Environmental Improvements – carbon offset programme & plastic free in 5 years
- New Ryanair Choice – €199 annual fee for free seats, fast-track & priority boarding for freq. guests
- Digital Improvements – new fare finder, sports tickets, bespoke travel guides & faster mobile
To celebrate, Ryanair has launched a seat sale with fares on its Irish routes available from just €14.99, for travel in March and April, which must be booked by midnight Thursday (28 Feb), only on the Ryanair.com website
In Dublin, Ryanair’s Kenny Jacobs said:
“We are pleased to launch our Irish winter schedule 2019, with 2 new routes and 119 routes in total, which will deliver 17 million customers p.a. and support 12,750* jobs at Dublin, Shannon, Cork, Knock and Kerry airports, as we grow our Irish traffic by 6%.
Irish customers and visitors can now book seats as far as March 2020 and enjoy our latest customer care improvements, so there’s never been a better time to book a low fare flight with Ryanair. To celebrate, we are releasing seats for sale from just €14.99 for travel in March and April, which are available for booking until midnight Thursday (28 Feb). Since these amazing low prices will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”
ENDS
*ACI research confirms up to 750 ‘on-site’ jobs are sustained at international airports for every 1m passengers
Ryanair, Europe’s No.1 airline, today (21 Feb) announced a new Kyiv route to Madrid, with a four times weekly service commencing in October, as part of Ryanair’s extended Kyiv Winter 2019 schedule, which will be launched shortly.
Ukrainian consumers and visitors can now book their holidays as far out as March 2020, enjoying even lower fares and Ryanair’s customer care improvements, including:
- Lowest Fares – find a cheaper fare within 3 hours, get paid the difference plus €5 MyRyanair credit
- Punctuality – deliver 90% target (excl. ATC) or 5% off following month’s air fares
- New Max Aircraft – new interiors, more legroom, more seats, greenest aircraft – April
- Customer Care Charter – EU261 claims processed in 10 days, new 24/7 support, connect in 2 mins
- Care Improvements – 48-hour free of charge grace period for changes to bookings
- Environmental Improvements – carbon offset programme & plastic free in 5 years
- New Ryanair Choice – €199 annual fee for free seats, fast-track & priority boarding for freq. guests
- Digital Improvements – new fare finder, sports tickets, bespoke travel guides & faster mobile
Ryanair’s full Kyiv Winter 2019 schedule will be unveiled soon. To celebrate its new Madrid route, Ryanair has launched a seat sale with fares from Kyiv from just €19.99, for travel in April, which must be booked by midnight Sunday (24 Feb), only on the Ryanair.com website.
Ryanair’s Olga Pawlonka said:
“Ryanair is pleased to announce a new Kyiv route to Madrid, commencing in October 2019, which will operate four times per week, as part of our winter 2019 schedule. Customers in Ukraine can now book flights to Madrid as far out as March 2020, with our full schedule launching soon.
To celebrate we are releasing seats on sale from just €19.99, for travel in April, which must be booked by midnight Sunday (24 Feb). Since these amazing low fares will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”
Pavlo Riabikin, Boryspil International Airport State Enterprise CEO, said:
“We are welcoming the new Ryanair route to Madrid. Expansion of flight network always and in the best possible way underlines Boryspil Airport and it’s partners progress. We truly hope that this year our dear passengers will be kindly surprised on more than one occasion.”
Madrid, 21 de febrero de 2019. Ryanair, la primera aerolínea de Europa, ha anunciado hoy su programación para el próximo invierno de 2019 en el aeropuerto de Madrid, que incluye 45 rutas en total, 2 conexiones nuevas a Atenas y Kiev, un nuevo servicio de invierno a Milán Malpensa y el incremento de frecuencias a destinos como Copenhague, Oporto o Praga. Con todo ello, la compañía prevé transportar más de 6,85 millones de pasajeros al año en el aeropuerto madrileño.
El calendario de invierno 2019 de Madrid incluirá:
- 2 rutas nuevas a Atenas y Kiev, con cuatro frecuencias semanales cada una
- 1 nuevo servicio de invierno diario a Milán Malpensa
- Más frecuencias a Copenhague, Londres, Praga, Colonia, Oporto, Marrakech, Marsella y Santiago
- Un total de 45 rutas
- 6,85 millones de pasajeros anuales
- 135* puestos de trabajo al año
Los clientes de Ryanair en Madrid ya pueden reservar sus vacaciones hasta marzo de 2020, disfrutando de tarifas incluso más económicas, así como de las últimas mejoras del programa de atención al cliente de la compañía, que incluye:
- Tarifas más económicas: si un cliente encuentra una tarifa más baja en un periodo de 3 horas, se le reembolsará la diferencia más 5€ en su cuenta de My Ryanair.
- Puntualidad: la compañía se compromete a mantener la tasa de puntualidad de sus vuelos en un 90% cada mes (excluyendo los retrasos causados por el control de tráfico aéreo). De no lograrlo, ofrecerá un 5% de descuento en las tarifas aéreas del mes siguiente.
- Nuevo avión Max: un nuevo modelo de avión más sostenible equipado con interiores más modernos, más espacio para las piernas y con asientos extra que se añadirá a la flota a partir de abril.
- Enfoque en Atención al Cliente: tramitación de reclamaciones EU261 en un máximo de 10 días gracias a un nuevo equipo especializado, atención disponible 24 horas 7 días a la semana, respuesta en un plazo de 2 minutos.
- Mejoras en el servicio: período de gracia de 48 horas para poder realizar cambios en las reservas sin ningún cargo adicional.
- Mejoras ambientales: gracias al Programa de compensación de la huella de carbono y la eliminación total de plásticos en sus operaciones en 5 años.
- Nuevas opciones: los pasajeros frecuentes podrán adquirir una tarifa anual de 199€ para volar siempre con asientos gratuitos, fast-track y embarque prioritario.
- Mejoras digitales: un nuevo buscador de tarifas, entradas para eventos deportivos, guías de viaje a medida y mejora de la aplicación móvil.
Para celebrarlo, Ryanair ha lanzado una oferta de asientos en sus nuevas rutas de Madrid, disponibles desde tan sólo 19,99 euros, para viajar hasta el mes de mayo. Esta promoción estará disponible hasta la medianoche del sábado, 23 de febrero, en la página web Ryanair.com.
Kenny Jacobs, Chief Marketing Officer de Ryanair, ha declarado hoy en Madrid:
“Estamos encantados de anunciar nuestro calendario de invierno 2019 para Madrid, que incluye 2 nuevas conexiones con Atenas y Kiev, así como un nuevo servicio de invierno a Milán Malpensa y un incremento de frecuencias en 8 destinos. Con todo ello, esperamos transportar 6,85 millones de pasajeros al año en el aeropuerto madrileño, contribuyendo al aumento del tráfico, el turismo y puestos de trabajo en España.
Nuestros clientes en Madrid ya pueden reservar sus escapadas hasta marzo de 2020 y disfrutar de las últimas mejoras introducidas en atención al cliente, siendo ahora el mejor momento para volar con Ryanair. Coincidiendo con el anuncio de nuestra programación de invierno 2019 para Madrid, hemos lanzado una oferta de asientos desde tan sólo 19.99€ para viajar hasta el mes de mayo. Estos billetes ya están disponibles para su reserva hasta la medianoche del sábado, 23 de febrero, a través de www.ryanair.com”.
Ryanair today (20 Feb) confirmed that its directly employed Pilots based in Belgium have voted by a majority of 98% in favour of a CLA (collective labour agreement) governing pay and conditions for the next 4 years. The agreement was negotiated between Ryanair and the unions BeCa, CNE-CSC and LBC-NVK, to cover all of Ryanair’s directly employed Pilots in Belgium.
Ryanair, Europe’s No.1 airline, today (20 Feb) announced significant expansion in France, launching a new base at Toulouse as part of its Winter 2019 schedule, with 2 new based aircraft (an total investment of $200m) and 20 routes (11 new – 8 international), which will deliver 1m customers p.a. at Toulouse Airport, and also launching its biggest ever Bordeaux and Marseille Winter schedules (2019), with one new based aircraft (an investment of $200) at each airport (6 aircraft in total), and 39 new routes (75 in total), which will deliver a total of 4m customers p.a. across both airports.
Ryanair’s new Toulouse base will deliver:
- 2 based aircraft ($200m investment)
- 11 new routes to Alicante (2 pw), Brest (3), Budapest (2), Lille (daily), Luxembourg (3), Marseille (daily), Oujda (2), Palermo (2), Porto (3), Tangier (2) & Valencia (2)
- 20 routes in total
- 1 million customers p.a. (+21%)
- 60 new Ryanair jobs
- 750* “on-site” jobs p.a.
Ryanair’s Marseille W19 schedule will deliver:
- One extra based aircraft ($300m investment in total)
- 16 new routes to Agadir (2 pw), Alicante (2), Bologna (3), Bordeaux (4), Catania (2), Copenhagen (2), Essaouira (2), Manchester (2), Milan Bergamo (4), Naples (2), Ouarzazate (2), Prague (2), Sofia (2), Strasbourg (3), Tel Aviv (3) & Toulouse (daily)
- 43 routes in total
- 65 million customers p.a. (+38%)
- 90 new Ryanair jobs
- 1,990* “on-site” jobs p.a.
Ryanair’s Bordeaux W19 schedule will deliver:
- One extra based aircraft ($300m investment in total)
- 23 new routes to Bari (2 pw), Bologna (2), Brest (3), Budapest (2), Cologne (3), Copenhagen (2), Dublin (2), Krakow (2), Lille (daily), Lisbon (5), Malaga (2), Manchester (2), Marseille (4), Nador (2), Nantes (4), Naples(2), Ouarzazate (2), Oujda (1) Palermo (2), Prague (2), Strasbourg (3), Tangier (2) & Treviso (3)
- 32 routes in total
- 4 million customers p.a. (+186%)
- 90 new Ryanair jobs
- 1,050* “on-site” jobs p.a.
French consumers and visitors can now book their holidays as far out as March 2020, enjoying even lower fares and Ryanair’s 2019 customer care improvements, including:
- Lowest Fares – find a cheaper fare within 3 hours, get paid the difference plus €5 MyRyanair credit
- Punctuality – deliver 90% target (excl. ATC) or 5% off following month’s air fares
- New Max Aircraft – new interiors, more legroom, more seats, greenest aircraft – April
- Customer Care Charter – EU261 claims processed in 10 days, new 24/7 support, connect in 2 mins
- Care Improvements – 48-hour free of charge grace period for changes to bookings
- Environmental Improvements – carbon offset programme & plastic free in 5 years
- New Ryanair Choice – €199 annual fee for free seats, fast-track & priority boarding for freq. guests
- Digital Improvements – new fare finder, sports tickets, bespoke travel guides & faster mobile
To celebrate, Ryanair has launched a seat sale with fares on its European network from just €19.99, for travel in October, which must be booked by midnight Friday (22 Feb), only on the Ryanair.com website.
In Bordeaux, Ryanair’s Chief Commercial Officer, David O’Brien said:
“We are pleased to open a new French base in Toulouse and launch our biggest ever Bordeaux and Marseille winter schedules, as we base 4 aircraft and invest $400m at the three airports. Our growth will deliver 1.1m customers p.a. at Bordeaux Airport, 2.4m customers at Marseille Aiport, and 1m customers at Toulouse, while creating 240 Ryanair jobs across the three bases and supporting over 3,000* ancillary jobs in the regions.
To celebrate we are releasing seats for sale on our network from €19.99, for travel in October. This offer is available for booking until midnight Friday (22 Feb). Since these amazing low fares will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”
Philippe Crébassa, Chairman of the Board of Toulouse-Blagnac Airport, said:
“We are very pleased that Ryanair is strengthening its presence in Toulouse. The opening of a base with two aircraft will allow to develop the offer of the company from the Pink City. The 11 new routes announced by Ryanair are also excellent news for the attractiveness of Occitanie in Europe.”
Julien Boullay, Commercial and Marketing Director, Marseille Airport, said:
“We are pleased to see Ryanair accelerate its development in Marseille, by basing a third aircraft this winter and by introducing new and highly awaited destinations, including Copenhagen in Northern Europe, Sofia in Eastern Europe and Essaouira in Morocco.
As of November 2019, Ryanair will grow its flights schedule by nearly 50%, which is excellent news for our region, both from a tourism and an economic point of view!”
Pascal Personne, Charmain of Bordeaux Airport’s board, said:
“Ryanair’s decision to add a third aircraft during the first winter of its new base in Bordeaux is extremely encouraging and shows that the first results are already considered positive by the company. This complementary commitment can only benefit our region and significantly increase mobility offered by our platform to all residents of Bordeaux and Nouvelle-Aquitaine, as several routes operated only during the summer will now be operational in the long-term.
With the launch of new routes such as Nador and Oujda, Bordeaux becomes one of the French airports where Morocco will be the most easily accessible, nine cities of the Moroccan Kingdom will be connected directly. “