https://www.youtube.com/watch?v=0Jt7geRoNUs
Only Priority Customers Can Bring Two Free Carry-On Bags
Non-Priority Customers Can Bring One Free (Small) Carry-On Bag
(60% Of All Ryanair Customers Not Affected)
Ryanair today (23 Aug) announced plans to cut check bag fees by introducing a lower cost €/£8 x10kg check bag service (currently €/£25 x20kg) and reduce the volume of free 2nd gate bags which has been causing flight delays, from 1 Nov next as follows:
– Priority Boarding customers (currently 30%) can continue to bring 2 free carry-on bags (1 x 10kg wheelie bag and 1 small bag).
– Non-priority customers can only bring 1 free (small) carry-on bag from 1 Nov.
– If non-priority customers want to bring a 2nd bigger (wheelie) bag they can buy a lower cost 10kg check bag for €/£8 at time of booking (currently a 20kg bag costs €/£25). This 10kg wheelie bag must be checked in at the airport bag drop desk.
– All customers with checked bags can now switch from the €/£25 x20kg bag to the cheaper €/£8 x10kg checked bag.
– The new policy will go live at boarding gates on/after 1 November 2018 and for all bookings made on/after 1 September 2018.
60% of Ryanair customers will be unaffected by this bag policy change, since 30% of customers already buy Priority Boarding and 30% already travel with only 1 free (small) carry-on bag. Ryanair expects that of the remaining 40% of (non-priority) customers affected by this new policy, most will either switch to priority boarding or will switch to traveling with 1 free (small) carry-on bag only, and others will buy the lower cost 10kg check bag.
Ryanair’s Kenny Jacobs said:
“From November 2018, we are introducing a new lower cost 10kg checked bag and changing our carry-on bag policy to eliminate boarding/flight delays. Priority Boarding customers will continue to enjoy two free carry-on bags. All other (non-priority) customers will be allowed one free (small) carry-on bag, and those who wish to check in a second bigger 10kg bag can do from €/£8 at the time of booking.
This new policy will speed up the boarding and cut flight delays. 60% of customers will be unaffected by these changes and we expect that the other 40% will either choose to buy Priority Boarding or a 10kg check bag or will choose to travel with only one (free) small bag as 30% already do so today.”
1.Why is Ryanair changing its carry-on bag policy?
We are trying to eliminate gate bags and cut boarding gate/flight delays.
2.When is this new policy coming into effect?
The new policy will go live at boarding gates on/after 1 Nov 2018 and for bookings made after 1 Sept 2018.
3.How is this different from the previous carry-on bag policy?
Previously, all non-priority customers could bring 1 (small) carry-on bag and 1 bigger (wheelie) bag free of charge.
The bigger bag was tagged at the gate and put in the hold (for free). This led to the tagging of up to 120 free gate bags which caused delays to 25min turnarounds.
From November, non-priority customers can only bring 1 free (small) carry-on bag – there will be no free gate bags.
Only priority customers can continue to bring two free bags. (1 small carry-on + 1 wheelie bag).
4. What about customers who have already booked flights before 1 September for travel on/after 1 Nov?
The new bag policy will apply to all travel on/after 1 November.
Non-priority customers who booked before 31 Aug, to travel after 1 November, have had a free 10kg checked bag added to their booking.
Passengers who booked on/before 31 Aug but bought priority boarding (as a separate service) after 1st Sept have had the €8 cost of their priority boarding refunded but Ryanair will still allow them to travel with priority boarding free of charge.
Non-priority customers who booked flights before 1 September may also cancel their booking for a full refund.
5. What are the small bag dimensions?
We have increased the size of the free small carry-on bag by over 40% from 35 x 20 x 20cm (14,000 cm³) to 40 x 20 x 25cm (20,000 cm³).
We have almost doubled the size of our small bag sizer from 35 x 20 x 20cm (14,000 cm³) to 42 x 20 x 30 cm (25,200 cm³) to allow carry-on bags that are considerably (25%) larger than our permitted small bag dimensions. (See diagram)
6. What happens if my ‘small’ bag doesn’t fit in the sizer?
If non-priority customers’ 1 free small bag doesn’t fit in the new sizer then their bag is more than 25% bigger than their small bag allowance. They will pay a gate bag fee of €25 and their bag will be tagged and placed in the hold. (See point 5)
7. Have you increased the price of Priority Boarding as part of this?
No, Priority Boarding which costs just €/£6 is unchanged.
8. Why would anybody pay €/£8 to check in a 10kg bag when they can buy Priority Boarding for €/£6?
1.Because customers may switch to check in a 10kg bag for €/£8 instead of a 20kg bag for €/£25
2. Because some customers don’t want to carry a bigger bag through airport security
9. Is this new policy about reducing delays or making more money?
It’s all about reducing flight delays.
We also believe that bigger bags is a service customers should pay for when our average fare is under €40.
We don’t expect to make more money. Any increase in Priority Boarding and 10kg check bags will be offset by customers switching down from the current 20kg checked bag (€/£25) to the cheaper €/£8 10kg checked bag and many others will travel with just a small (free) bag.
10. How can you say 60% of customers will not be impacted?
30% of customers already buy Priority Boarding and 30% already travel with only 1 (free) small carry-on bag.
Only 40% of customers are non-priority and bring a 2nd bigger free gate bag. We expect these customers will vary the baggage product they purchase depending on the type of trip they are taking.
11. Where does the small bag go on board?
Small bags must be able to fit under the seat in front of you.
12. How many wheelie bags can you fit on board?
Approx. 100 wheelie bags will fit in the overhead lockers which more than facilitates all priority passengers.
13. What happens if more than 100 customers want to buy Priority Boarding?
They can’t – Priority Boarding is capped at 95 customers per flight (out of 189 guests).
14. What about infants; can parents still bring an extra changing bag?
Yes, a small (5kg) baby bag may be also carried free of charge by customers traveling with an infant. (Any child under 2 years)
15. What about customers with waivers for medical items?
Medical equipment can still be brought on board free of charge subject to preclearance by our special assistance team.
16.Why don’t you make the 10kg bag free check in, if bags at gates is the problem?
This would only move the problem with gate bag delays from the boarding gate to the bag drop desk.
We don’t want to create long queues for customers at the bag drop desks.
We believe that checked luggage is a service customers will choose to pay for or avoid as they so wish.
17. What happens if a non-priority customer comes to the gate with a wheelie bag and they have not booked it in advance?
They will be charged the gate bag fee of €/£25 and the bag will be placed in the aircraft hold.
18. Is this another sneaky/hidden Ryanair charge?
No, this simplifies our bag policy and improves the boarding gate experience and punctuality for all customers.
Ryanair air fares have been lowered by 4% again this year so all our customers are saving. All optional extras are visible and transparent on our website. Ryanair has no hidden extras – all optional services/fees are brought to customers attention and agreed prior to booking.
19. How much extra will you make from this policy?
– Nothing
– We expect more customers will switch from the current €/£25 checked bags to this cheaper €/£8 checked bags
– This revenue loss will outweigh more customers switching to priority boarding which is capped on each flight.
– More non-priority guests will travel choose to with 1 free (small) carry-on bag
The main objective of this policy change is to improve punctuality and reduce boarding gate delays.
Η Ryanair, η Νο1. αεροπορική εταιρία στην Ευρώπη, σήμερα (23 Αυγ) ανακοίνωσε ένα νέο δρομολόγιο από την Αθήνα προς το Λονδίνο Λούτον, με συχνότητα 3 πτήσεων εβδομαδιαίως το οποίο θα είναι μέρος του χειμερινού προγράμματος της Ryanair για το 2018.
Οι Έλληνες καταναλωτές και ταξιδιώτες απολαμβάνουν ακόμα χαμηλότερους ναύλους ως μέρος του προγράμματος βελτίωσης “Always Getting Better”, το οποίο περιλαμβάνει:
- Χαμηλότερες χρεώσεις σε παραδοτέες αποσκευές στα 25€ και αύξηση ορίου αποσκευής στα 20 κιλά
- Ryanair Rooms με 10% Travel Credit
- Ryanair Transfers – περισσότερες επιλογές μετακίνησης με τον νέο μας συνεργάτη Car Trawler
- Ακρίβεια στις πτήσεις – 90% θα είναι στην ώρα τους
- Υπόσχεση καλύτερης τιμής – βρείτε καλύτερη τιμή και η Ryanair θα σας επιστρέψει την διαφορά +5€ στον λογαριασμό σας MyRyanair
Ο Νικόλας Λάρδης της Ryanair δήλωσε:
“Είμαστε χαρούμενοι για την έναρξη του νέου δρομολογίου από την Αθήνα προς το Λονδίνο Λούτον, με συχνότητα 3 πτήσεις εβδομαδιαίως, το οποίο είναι μέρος του χειμερινού μας προγράμματος για το 2018. Οι πελάτες μας πλέον μπορούν να επιλέξουν ανάμεσα από 25 χειμερινά δρομολόγια από Αθήνα, 7 από τα οποία είναι καινούρια: Άκαμπα, Κατάνια, Αϊντχόφεν, Παλέρμο, Μαρακές, Δουβλίνο και το νέο δρομολόγιο προς Λονδίνο Λούτον.
Για να γιορτάσουμε, προσφέρουμε ναύλους από €14.99 διαθέσιμους για κράτηση έως και τη Δευτέρα (27 Αυγ) τα μεσάνυχτα για ταξίδι από τον Σεπτέμβριο έως και τον Ιανουάριο. Καθώς οι συγκεκριμένοι χαμηλοί ναύλοι θα εξαντληθούν σύντομα, οι πελάτες μας θα πρέπει να συνδεθούν στην ιστοσελίδα www.ryanair.com ώστε να μην χάσουν την ευκαιρία.”
Ryanair, Ireland’s No.1 airline, today (23 Aug) announced a new Cork route to London Luton, with a six times weekly service, as part of Ryanair’s Winter 18 schedule.
Irish consumers and visitors can now choose from 10 winter routes to/from Cork and enjoy even lower fares and the latest “Always Getting Better” improvements including:
- Reduced checked-in bag fees – lower €25 fee, bigger 20kg bag allowance
- Ryanair Rooms with 10% off Travel Credit
- Ryanair Transfers – wider choice of ground transport with new partner Car Trawler
- Punctuality Promise – 90% of Ryanair flights will be on time
- Price Promise – find a cheaper fare and Ryanair will refund the difference + €5 to your My Ryanair account
Ryanair’s Robin Kiely said:
“Ryanair is pleased to announce a new Cork route to London Luton which will operate six times weekly as part of our Winter 2018 schedule. Customers can now choose from a total number of 10 winter routes to exciting destinations such as Barcelona Reus, Bordeaux, Faro and Gdansk.
To celebrate we are releasing seats for sale from €14.99, which are available for booking from today until mightnight Monday (27 Aug), for travel from September to January. Since these amazing low fares will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”
Managing Director of Cork Airport, Niall MacCarthy said:
“Cork Airport welcomes today’s Ryanair announcement of a new year-round six times weekly service to London Luton from October and we encourage passengers across the South of Ireland to use the new service.”
6 New Winter Summer Routes (21 Routes In Total) From November 2018
Ryanair, Europe’s No.1 airline, today (23 Aug) announced an investment of $200 million at London Luton airport with 2 new based aircraft (6 aircraft in total) for its winter 2018 schedule and added 6 new routes to Alicante, Athens, Barcelona, Bologna, Cork and Malaga and more flights on its existing Vilnius route. Ryanair’s winter 2018 London Luton schedule will now deliver a total of 21 routes which will help deliver 2.2m customers p.a.
These additional Ryanair aircraft will deliver:
- 6 based aircraft
- 21 routes
- 6 new W18 routes to: Alicante (3 wkly), Athens (3 wkly), Barcelona (daily),
Bologna (daily), Cork (6 wkly) & Malaga (6 wkly)
- More flights to Vilnius
- Over 100 weekly flights
- 2m customers p.a.
- 1,650* “on-site” jobs p.a.
London Luton consumers and visitors can book their holidays as far out as March 2019, on even lower fares, and enjoy Ryanair’s 2018 “Always Getting Better” improvements including:
- Price Promise – find a cheaper fare and we’ll refund the difference + €5 to your My Ryanair account
- Punctuality Promise – we aim to deliver 90% of flights on time
- Lower checked-in bag fees (€25), bigger bag allowance (20kg)
- Connecting flights at Rome, Milan & Porto with more airports to follow
- Ryanair Rooms with “10% back” Travel Credit
At London Luton Airport, Ryanair’s David O’Brien said:
“Ryanair is pleased to announce 2 more aircraft at Luton (6 aircraft in total) for our winter 2018/19 schedule. We will deliver 6 exciting new routes to Spain, Greece, Italy and Ireland and have added more flights to Vilnius, as we increase our schedule to 107 weekly flights, carrying 2.2m annual customers to/from London Luton.
To celebrate these new routes, we are releasing seats for sale on these new routes from just £14.99, which are available for booking from today until midnight Monday (27th August) for travel from September to January. Since these amazing low prices will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”
Chief Executive Officer of Luton Airport, Nick Barton said:
“Ryanair has been a big part of our success since it first started flying from LLA in 1986, and the decision to expand its presence here is a testament to our transformation into a world class international airport. We are currently carrying out the single biggest investment in our 80-year history to meet continued demand from passengers and give them the best travel experience possible. Our continued work with airline partners means that passengers now have more choice of destinations than ever before. We look forward to continuing to work with Ryanair as we grow and transform.”
ENDS
*ACI research confirms up to 750 ‘on-site’ jobs are sustained at international airports for every 1m passengers
21 De Rute Noi, Incluzând Casablanca, Kiev, Moscova, Tunis Și Zurich Acum La Vânzare Pe Ryanair.Com
Ryanair, compania aeriană Nr. 1 a Maltei, a anunțat astăzi, 21 august, un nou parteneriat cu Air Malta, ce va permite celor 139 de milioane de clienți ai Ryanair să-și rezerve zborurile Air Malta pe website-ul Ryanair.com. De astăzi, clienții clienții își pot alege și rezerva zborurile Air Malta pe 21 de rute din Malta către 8 țări diferite din Africa, Asia și Europa, incluzând Rusia și Tunisia.
Acest nou parteneriat cu Air Malta este ultima dintre inițiativele programului “Always Getting Better”. Ryanair oferă 53 de rute către/din Malta și va transporta 2.7 milioane de clienți anual.
În Malta, David O’Brien, CCO Ryanair, a declarat:
“Suntem încântați să anunțăm acest parteneriat captivant cu Air Malta, care va permite celor 139 de clienți ai noștri să aleagă și să rezerve zboruri pe 21 de rute noi din Malta către orașe interesante din Austria, Cehia, Israel, Maroc, Rusia, Elveția, Tunisia și Ucraina, în plus la cele peste 300 de destinații disponibile pe website-ul Ryanair.com, cel mai mare portal de călătorii din lume, care înregistrează pentru 50 de milioane de vizitatori unici lunar.
Acest parteneriat este ultima din îmbunătățirile AGB, totul pentru că noi ne continuăm călătoria în a deveni un ‘Amazon al Călătoriilor.’ Ryanair oferă 53 de rute din/către Malta, și acum clienții noștri se pot bucura de chiar de mai multe rute, alegând Ryanair ca opțiunea ideală pentru familii, pentru călătoriile de agreement și de afaceri.
Pentru a sărbători, scoatem la vânzare locuri de la 14.99€ pentru călătorii în septembrie – octombrie 2018, care sunt acum disponibile pentru rezerăvări până la miezul nopții, Joi, 23 august. Pentru că se vor vinde rapid, dar și pentru a nu rata această promoție specială, clienții trebuie să se grăbească și să acceseze www.ryanair.com pentru rezervări.”
Dr Charles Mangion, președinte Air Malta, a susținut:
“Acest acord este un punct de reper în care ambele companii aeriene colaborează pentru binele clienților comuni. În ultimii ani, Air Malta a implementant o serie de îmbunătățiri, nu doar prin a-și extinde rețeaua de destinații cu mai multe frecvențe, dar și prin schimbarea produsului în termeni de structură și servicii la bord. Acest acord va ajuta Air Malta să-și crească vizibilitatea în alte țări și să acceseze noi fluxuri de venituri. Așteptăm cu nerăbdare colaborări viitoare între cele două companii aeriene pentru beneficiul clienților noștri”.
Dr Konrad Mizzi, Ministru Turismului din Malta, a spus:
“Această inițiativă strategică reprezintă o dezvoltare importantă care va oferi acces pentru Air Malta către un nou canal de vânzare. Acest parteneriat va accelera strategia de dezvoltare și ambițiile Air Malta.”
21 De Rute Noi, Incluzând Casablanca, Kiev, Moscova, Tunis Și Zurich Acum La Vânzare Pe Ryanair.Com
Ryanair, compania aeriană Nr. 1 a Maltei, a anunțat astăzi, 21 august, un nou parteneriat cu Air Malta, ce va permite celor 139 de milioane de clienți ai Ryanair să-și rezerve zborurile Air Malta pe website-ul Ryanair.com. De astăzi, clienții clienții își pot alege și rezerva zborurile Air Malta pe 21 de rute din Malta către 8 țări diferite din Africa, Asia și Europa, incluzând Rusia și Tunisia.
Acest nou parteneriat cu Air Malta este ultima dintre inițiativele programului “Always Getting Better”. Ryanair oferă 53 de rute către/din Malta și va transporta 2.7 milioane de clienți anual.
În Malta, David O’Brien, CCO Ryanair, a declarat:
“Suntem încântați să anunțăm acest parteneriat captivant cu Air Malta, care va permite celor 139 de clienți ai noștri să aleagă și să rezerve zboruri pe 21 de rute noi din Malta către orașe interesante din Austria, Cehia, Israel, Maroc, Rusia, Elveția, Tunisia și Ucraina, în plus la cele peste 300 de destinații disponibile pe website-ul Ryanair.com, cel mai mare portal de călătorii din lume, care înregistrează pentru 50 de milioane de vizitatori unici lunar.
Acest parteneriat este ultima din îmbunătățirile AGB, totul pentru că noi ne continuăm călătoria în a deveni un ‘Amazon al Călătoriilor.’ Ryanair oferă 53 de rute din/către Malta, și acum clienții noștri se pot bucura de chiar de mai multe rute, alegând Ryanair ca opțiunea ideală pentru familii, pentru călătoriile de agreement și de afaceri.
Pentru a sărbători, scoatem la vânzare locuri de la 14.99€ pentru călătorii în septembrie – octombrie 2018, care sunt acum disponibile pentru rezerăvări până la miezul nopții, Joi, 23 august. Pentru că se vor vinde rapid, dar și pentru a nu rata această promoție specială, clienții trebuie să se grăbească și să acceseze www.ryanair.com pentru rezervări.”
Dr Charles Mangion, președinte Air Malta, a susținut:
“Acest acord este un punct de reper în care ambele companii aeriene colaborează pentru binele clienților comuni. În ultimii ani, Air Malta a implementant o serie de îmbunătățiri, nu doar prin a-și extinde rețeaua de destinații cu mai multe frecvențe, dar și prin schimbarea produsului în termeni de structură și servicii la bord. Acest acord va ajuta Air Malta să-și crească vizibilitatea în alte țări și să acceseze noi fluxuri de venituri. Așteptăm cu nerăbdare colaborări viitoare între cele două companii aeriene pentru beneficiul clienților noștri”.
Dr Konrad Mizzi, Ministru Turismului din Malta, a spus:
“Această inițiativă strategică reprezintă o dezvoltare importantă care va oferi acces pentru Air Malta către un nou canal de vânzare. Acest parteneriat va accelera strategia de dezvoltare și ambițiile Air Malta.”
21 New Routes Including Casablanca, Kiev, Moscow, Tunis & Zurich Now On Sale On Ryanair.Com
Ryanair, Malta’s No.1 airline, today (21 Aug) announced a new flight partnership with Air Malta, which will allow Ryanair’s 139m customers to book Air Malta flights on the Ryanair.com website. From today, Maltese customers can browse and book Air Malta flights on 21 new routes from Malta to 8 different countries across Africa, Asia and Europe, including Russia and Tunisia.
This new Air Malta partnership is the latest initiative delivered under Ryanair’s “Always Getting Better” customer experience programme. Ryanair already offers 53 routes to/from Malta and will deliver 2.7m annual customers.
In Malta, Ryanair CCO David O’Brien said:
“We are pleased to announce this exciting partnership with Air Malta, which allows our 139m customers to browse and book flights on 21 new routes from Malta to exciting cities in Austria, Czechia, Israel, Morocco, Russia, Switzerland, Tunisia and Ukraine, in addition to over 300 existing destinations available on the Ryanair.com website, the world’s largest travel website, which receives over 50m unique visitors every month.
This partnership is the latest AGB enhancement as we continue our journey to becoming the ‘Amazon of travel.’ Ryanair offers 53 routes to/from Malta, and now our customers can enjoy even more routes, making Ryanair.com the ideal choice for families, leisure travel and business customers.
To celebrate we are releasing seats for sale from €14.99 for travel from September until October 2018, which are available for booking by midnight Thursday (23 Aug). Since these amazing low fares will be snapped up quickly, customers should log onto www.ryanair.com and avoid missing out.”
Air Malta’s Chairman Dr Charles Mangion said:
“This is a landmark agreement were both airlines are cooperating together for the benefit of their mutual customers. Over the last year Air Malta has made significant improvements not only to expand its network of destinations with more frequencies and destinations but also changing its product in terms of fare structure and onboard service. This agreement will also help Air Malta increase its visibility in overseas markets and tap into new revenue streams. We look forward to further cooperation between the two airlines for the benefit of our clients”.
Dr Konrad Mizzi, Malta’s Minister for Tourism said:
“This strategic initiative is an important development which will give Air Malta access to a new sales channel. This partnership will further accelerate Air Malta’s growth strategy and ambitions.”