Up To 50,000 Of Ryanair’s 430,000 Customers (12%) To Be Disrupted On Each Of 2 Days

Ryanair today (18 July) confirmed that it has already this morning issued email and text SMS messages to almost 50,000 customers travelling to/from Belgium, Portugal and Spain next Wed 25^th and Thurs 26^th July, advising them that their flights have been cancelled 7 days in advance due to a notified strike by some cabin crew in Belgium, Portugal and Spain.

While deeply regretted, these cancellations will affect approx. 12% of Ryanair’s customers on Wed & Thurs next, and all affected customers have been offered re-accommodation on alternative flights during the 7 days prior to the 25^th/26^th, or the 7 days after the 25^th/26^th. Alternatively, these customers can obtain a full refund of their airfares.

To put these cancellations into context, this will involve:

– Up to 200 of over 830 daily Ryanair flights to/from Spain (24%)

– Up to 50 of over 180 daily Ryanair flights to/from Portugal (27%)

– Up to 50 of over 160 daily Ryanair flights to/from Belgium (31%)

– Up to 300 of over 2,400 daily Ryanair flights all over Europe (12%)

Ryanair has added extra Customer Service staff to help re-accommodate/refund these customers over the next 7 days. Any Ryanair customers travelling to/from Belgium, Portugal or Spain next Wed or Thurs, who have not received an email or text SMS today, should expect that their flight will operate as scheduled and should check-in to their departure airport as normal (88% of Ryanair’s customers across Europe will be unaffected).

Ryanair’s Kenny Jacobs said:

“Ryanair sincerely apologises to our customers for these disruptions which we have done our utmost to avoid. Given that Ryanair cabin crew enjoy great pay – up to €40,000 p.a. (in countries with high youth unemployment) – industry leading rosters (14 days off each month), great sales commissions, uniform allowances and sick pay, these strikes are entirely unjustified and will achieve nothing other than to disrupt family holidays, and benefit competitor airlines in Belgium, Portugal and Spain.

All affected customers have been contacted by email and SMS text message earlier today and we will re-accommodate or refund all of those whose flights have been disrupted. “

18 de Julho de 2018. A Ryanair confirmou hoje que já enviou esta manhã emails e mensagens SMS para cerca de 50.000 clientes com viagens de/para Portugal, Espanha e Bélgica na próxima quarta e quinta-feira (dias 25 e 26), para notifica-los de que os seus voos seriam cancelados com 7 dias de antecedência devido a um aviso de greve por parte de alguns tripulantes de cabine em Portugal, Espanha e Bélgica.

Estes cancelamentos, que lamentamos profundamente, irão afectar aproximadamente 12% dos passageiros que iriam viajar com a Ryanair na quarta e quinta-feira da próxima semana, podendo estes passageiros  remarcar ou solicitar voos alternativos num intervalo de 7 dias antes/após os dias 25 e 26. Alternativamente, estes passageiros poderão solicitar o reembolso total do valor dos seus voos.

De forma a contextualizar esta informação, estes cancelamentos irão envolver:

– Até 200 dos mais de 830 voos diários operados pela Ryanair de/para Espanha (24%)

– Até 50 dos mais de 180 voos diários operados pela Ryanair de/para Portugal (27%)

– Até 50 dos mais de 160 voos diários operados pela Ryanair de/para a Bélgica (31%)

– Até 300 dos mais de 2.400 voos diários operados pela Ryanair por toda a Europa (12%)

A Ryanair reforçou a equipa de Apoio ao Cliente de forma a ajudar os seus passageiros a remarcar ou reembolsar os seus voos ao longo dos próximos 7 dias. Qualquer cliente Ryanair com voos de/para Portugal, Espanha ou Bélgica na quarta e quinta-feira da próxima semana que não tenham recebido uma notificação hoje deverão esperar a operação normal do seu voo, devendo efectuar o check-in da forma usual (88% dos clientes Ryanair por toda a Europa não serão afectados).

Kenny Jacobs, da Ryanair, declara:

“A Ryanair pede as mais sinceras desculpas aos clientes afectados por estas perturbações, as quais tentámos a todo o custo evitar. Considerando que os tripulantes de cabine da Ryanair auferem salários excelentes – até €40.000 por ano (em países com elevado índice de desemprego jovem) – horários líderes de indústria (14 dias de folga por mês), óptimas comissões por vendas, subsídio de uniforme e baixa de doença paga, estas greves são completamente injustificadas e apenas resultarão em perturbações a férias de famílias, beneficiando as companhias aéreas concorrentes em Portugal, Espanha e Bélgica.

Todos os passageiros afectados já foram contactados por email ou SMS hoje de manhã e terão os seus voos remarcados ou reembolsados.”

• Estas cancelaciones afectarán a 50.000 de los 430,000 clientes de Ryanair (12%) cada uno de los dos días.

  

Madrid, 18 de julio de 2017. Ryanair confirma que esta mañana ha contactado vía correo electrónico y mensaje de texto a cerca de 50.000 clientes que tenían previsto viajar desde/hacia España el próximo miércoles, 25 de julio, y jueves, 26 de julio, para avisarles con siete días de antelación de que sus vuelos han sido cancelados debido a la huelga anunciada por algunos tripulantes de cabina en Bélgica, Portugal y España.

Lamentamos profundamente estas cancelaciones, que afectarán a un 12% de los clientes que tenían previsto viajar con Ryanair el miércoles y jueves de la semana que viene. La compañía ha ofrecido a todos los clientes afectados la posibilidad de reubicarse en un vuelo alternativo que se vaya a operar siete días antes o después del 25 y 26 de julio. Como alternativa, podrán recibir también el reembolso completo de sus billetes.

Para poner en contexto estas cancelaciones, la huelga puede afectar a:

 

– Hasta 200 de los más de 830 vuelos diarios que Ryanair opera hacia/desde España (24%)

– Hasta 50 de los más de 180 vuelos diarios que Ryanair opera hacia/desde Portugal (27%)

– Hasta 50 de los más de 160 vuelos diarios que Ryanair opera hacia/desde Bélgica (31%)

– Hasta 300 de los más de 2.400 vuelos diarios que Ryanair opera en Europa (12%)

Ryanair ha incorporado personal extra al departamento de atención al cliente para ayudar en la gestión del reembolso o reubicación de los clientes afectados a lo largo de los próximos 7 días. Cualquier cliente de Ryanair que viaje hacia/desde Bélgica, Portugal o España el próximo miércoles o jueves que no haya recibido un e-mail o mensaje de texto hoy, podrá contar con que su vuelo se operará con normalidad y deberá hacer el check-in siguiendo el procedimiento habitual (el 88% de los clientes de Ryanair en Europa no se verán afectados).

Kenny Jacobs, de Ryanair, ha comentado: “Desde Ryanair, queremos transmitir nuestras más sinceras disculpas a nuestros clientes por las molestias derivadas de las huelgas, que tendrán lugar a pesar de que hemos hecho todo lo posible para evitarlas. Estas huelgas no tienen justificación alguna y no persiguen otra cosa que entorpecer las vacaciones familiares y beneficiar a otras aerolíneas en Bélgica, Portugal y España. La tripulación de cabina de Ryanair disfruta de un buen sueldo – de hasta 40,000€ anuales (siendo países con una alta tasa de desempleo juvenil) –, un roster líder en el sector (14 días libres al mes), buenas comisiones por ventas, bonificación por uniformes y prestación por enfermedad.

Todos los clientes cuyos vuelos se han visto afectados ya han sido contactados hoy vía correo electrónico o mensaje de texto y estamos trabajando para reubicarles en vuelos alternativos o proceder al reembolso del importe de sus billetes.”.

Společnost Ryanair – jednička mezi evropskými leteckými dopravci – dnes (13. července) oznámila novou linku z Brna na Milán Bergamo a zpět. Létat bude od října dvakrát týdně coby součást letového řádu Ryanairu na zimu 2018. První let je naplánován na velmi symbolické datum 28. října 2018, na sté výročí vzniku Československa.

Čeští cestující a turisté si teď můžou užívat ještě nižších cen a dalších skvělých vylepšení díky strategii “Stále se zlepšujeme”, a to zejména:

– Levnější poplatky za zavazadla – nižší poplatek 25 eur a vyšší limit 20 kg na zavazadlo

– Pokoje Ryanair s desetiprocentním bonusem do cestovního kreditu

– Transfery Ryanair – větší výběr vozů s novým partnerem Car Trawler

– Slib přesnosti – 90% letů Ryanairu bude na čas

– Slib ceny – najděte levnější cenu a Ryanair vám vrátí rozdíl v ceně plus 5 euro na váš účet na My Ryanair

 

Olga Pawlonka, manažerka Ryanairu pro prodej a marketing pro střední Evropu, k tomu řekla:

„Ryanair s potěšením oznamuje novou linku Brno – Milán Bergamo, která bude létat dvakrát týdně od konce října coby součást našeho letového řádu na zimu 2018. Jsem ráda, že se podařilo linku odstartovat už při příležitosti velmi symbolického data 28. října, tedy přesně na sté výročí vzniku Československa. Prodej letenek začíná dnes na Ryanair.com. Ryanair tak bude z Brna létat na dvou linkách – na Londýn Stansted a na Milán Bergamo.

Na oslavu této události uvolňujeme místa na této lince k prodeji od 709 Kč pro lety v listopadu a v prosince, které bude možné zabookovat jen do pondělí (16. července). A protože místa za takhle úžasně nízké ceny budou velmi rychle rozebraná, měli by zákazníci co nejrychleji navštívit www.ryanair.com, aby o ně nepřišli.“

 

Governor of the South Moravian Region Bohumil Šimek said:

“Díky konstruktivnímu přístupu při jednáních o nové lince máme dnes tuto skvělou správu pro všechny občany a pravidelné návštěvníky Jihomoravského kraje v podobě pravidelných letů do Milána. Zejména bych rád ocenil rychlost, s jakou se Ryanairu podařilo novou linku otevřít. Obvykle se hledá volná kapacita na jednu až dvě sezóny dopředu, takže sjednáním nové linky už na tuto zimu si náš vyjednávací tým připsal mimořádný úspěch. Beru to jako další krok společné strategie rozšiřovat postupně počty pravidelných linek pro obyvatele a turisty našeho regionu. Jednání o další možné spolupráci s touto společností budou i nadále pokračovat.“

 

Brno Airport’s chairman of the Board Milan Kratina said:

“Když skupina Accolade vstoupila do brněnského letiště, slíbil jsem, že Brno rozlétáme. Dnes oznamujeme první novou linku. Děkuji Ryanairu za dobré rozhodnutí ji otevřít a zejména děkuji, že pro ni ve svém letovém řadu našel prostor už v letošním roce. Milán Bergamo je oblíbenou destinací cestujících z našeho regionu a stejně tak Brno a Jihomoravský kraj jsou perfektní destinace pro turistiku i podnikání, takže věřím, že linka bude úspěšná.“

Ryanair to cancel up to 30 of 290 Irish flights on Thurs 12 July, only some IRE-UK flights affected.

All Ireland to Europe flights operate as normal as majority of Irish pilots fly on Thurs.

We regret to advise some Irish customers of a strike by just 94 (27%) of our 350+ Irish pilots on Thursday, 12th July.

We have tried to avert this disruption, which is unnecessary given Ryanair pilots’ and their union FORSA has received written proposals on seniority, annual leave and base transfers, which are what FORSA claims are the reasons for this strike, yet FORSA has rejected 21 separate invitations to meet Ryanair to negotiate these documents.

Ryanair pilots have already secured a 20% pay increase, earn up to €200,000 p.a., work 5 days-on, followed by 4 days-off (a double bank holiday weekend at the end of every week), enjoy rapid promotions and unmatched job security. In a final effort to avert this strike, we have agreed to meet our pilots and FORSA at a neutral venue kindly provided by Dublin Airport, but we believe this small group of pilots and FORSA are determined to disrupt the travel of Irish customers on 12th July.

We cannot rule out further disruptions in July and August, especially when some Aer Lingus pilots wrote officially to the DAA on 25 June – some 10 days before the results of the Ryanair pilot ballot were known – to advise that they were “contemplating a series of 1 and 2 days strikes in July and August”. It is unacceptable that competitor airline pilots are actively organising strikes by Ryanair’s pilots when these airlines will be the direct beneficiaries of any such disruption.

Ryanair has for 30 years pioneered low fare air travel, both in Ireland and Europe. In December 2017, we agreed to recognise unions for our pilots and cabin crew, and we have already signed recognition agreements with UK and Italian pilot and cabin crew unions, which shows how serious we are about dealing with unions. We have not made similar progress in Ireland (or Germany), where we see competitor airline pilots actively interfering by promoting strikes and flight disruptions during the peak period of July and August. These coordinated strike threats are designed to cause unnecessary disruption to customers and damage Ryanair’s low fare model, for the benefit of high fare competitor airlines in Ireland and Germany.

1. Despite offering to meet our pilots and the FORSA union at a neutral venue on Wed at 10am, the union has confirmed again today that they expect Thursdays strike by 27% of our Irish pilots to go ahead. We regrettably must plan for some disruptions on Thurs, and try to minimise their impact, especially upon Irish customers and their families travelling on holidays to Portugal, France, Spain, Italy and Greece. We will do this by cancelling a number of flights on high frequency routes from Ireland to London and other UK Province destinations where customers can transfer readily to other flights on Thurs or switch their travel to earlier flights tomorrow (Wed) or later on Fri, Sat or subsequent days.

2. We have this morning planned to cancel up to 30 of our 290 flights to and from Irish airports on Thurs 12th. All customers on these flights have received text and email notification of these cancellations earlier today and our Customer Service teams are assisting them with refunds, free transfers to alternative flights on Thurs, or Wed, Fri and Sat. For customers travelling to the UK we will also be assisting them with alternative transport on comparable operators (both flights & ferries) where there is some limited space available.

3. Customers who are travelling on a Ryanair flight to/from Ireland on Thurs 12 July and who have not already received an email or text notification, then we expect their flight to operate and they should check in as normal at their departure airport on Thurs 12th.

4. We apologise to our Irish customers for these regrettable disruptions which we have done our utmost to avoid.

 

Gradul De Încărcare E Neschimbat La 96%, Susținut De Tarifele Reduse

Ryanair, compania aeriană Nr. 1 a Europei, a publicat astăzi, 3 iulie, raportul de trafic pentru iunie, după cum urmează:

• Traficul a crescut cu 7% la 12.6 de milioane de clienți.
• Grevele ATC (controlori de trafic aerian) și lipsa de personal au dus la anularea a 1,100 de zboruri în iunie, în comparație cu doar 41 de anulări în iunie 2017
• Traficul anual general în iunie crește cu 7% până la 132.9 de milioane de clienți.

	Iunie 17	Iunie 18	Schimbare
Clienți	11.8M	12.6M	+7%
Grad de încărcare	96%	96%	–

 Kenny Jacobs, Ryanair, a declarat:

“Traficul Ryanar, în iunie, a crescut cu 7% până la 12.6 de milioane de clienți, în timp ce gradul de încărcare a aeronavelor noastre a rămas puternic la 96%, susținut de tarifele reduse.

Cu regret, peste 210,000 de clienți Ryanair au avut zborurile anulate în iunie din cauza a 4 weekend-uri consecutive de greve ATC și de repetatele situații de deficit de personal din Regatul Unit, Germania și Franța. Ryanair cheamă la o acțiune urgentă din partea Comisiei UE și a guvernelor europene pentru a ameliora efectele acestor greve ATC și de deficit de personal din Regatul Unit, Germania și Franța, pentru a nu perturba planurile de călătorie din această vară a milioane de consumatori din Europa.”

Ryanair, Europe’s favourite airline, today (3 July) celebrated carrying 3 million customers to/from Bulgaria, since its first low fare flight from Plovdiv in November 2010.

Borislav Petrov was the 3 millionth Ryanair customer to travel from Bulgaria through Sofia Airport on Ryanair’s Sofia to Birmingham service, part of its 19 routes Sofia Winter 2018 Schedule, which includes new getaway host spots Aqaba and Edinburgh, and which will help deliver 1.35m customers and support over 1,000 jobs* at Sofia airport.

Bulgarian consumers and visitors can now enjoy even lower fares and the latest “Always Getting Better” improvements including:

– Reduced checked-in bag fees – lower €25 fee, bigger 20kg bag allowance
– Ryanair Rooms with 10% off Travel Credit
– Ryanair Transfers – wider choice of ground transport with new partner Car Trawler
– Punctuality Promise – 90% of Ryanair flights will be on time
– Price Promise – find a cheaper fare and Ryanair will refund the difference + €5 to your My Ryanair account

Ryanair celebrated carrying 3 million customers to/from Bulgaria by releasing seats on sale from Bulgaria from €16.99 for travel in July. These low fare seats are available for booking until midnight Thursday (5 July).

In Sofia, Ryanair’s Sales & Marketing Deputy Manager for CEE & Balkans, Denis Barabas said:

“Ryanair is delighted to celebrate carrying 3 million customers to/from Bulgaria airport since our first flight in November 2010. Bulgarian consumers and visitors can now choose from 19 Sofia Winter 2018 routes, including 2 new routes to Aqaba, Jordan, and Edinburgh, UK, and look forward to further improvements, as Ryanair continues to grow strongly in Bulgaria and CEE, while improving the Ryanair customer experience through its “Always Getting Better” programme, which includes more new routes and even lower fares.

To celebrate carrying 3 million customers to/from Bulgaria, we are releasing seats on sale from just €16.99 for travel in July, which are available for booking until midnight Thursday (5 July). Since these amazing low prices will be snapped up quickly, customers should log onto www.ryanair.com/bg and avoid missing out.”