Irish Customer Update – Pilot Strike Thurs 12 July

10 Jul 2018

Ryanair to cancel up to 30 of 290 Irish flights on Thurs 12 July, only some IRE-UK flights affected.

All Ireland to Europe flights operate as normal as majority of Irish pilots fly on Thurs.

We regret to advise some Irish customers of a strike by just 94 (27%) of our 350+ Irish pilots on Thursday, 12th July.

We have tried to avert this disruption, which is unnecessary given Ryanair pilots’ and their union FORSA has received written proposals on seniority, annual leave and base transfers, which are what FORSA claims are the reasons for this strike, yet FORSA has rejected 21 separate invitations to meet Ryanair to negotiate these documents.

Ryanair pilots have already secured a 20% pay increase, earn up to €200,000 p.a., work 5 days-on, followed by 4 days-off (a double bank holiday weekend at the end of every week), enjoy rapid promotions and unmatched job security. In a final effort to avert this strike, we have agreed to meet our pilots and FORSA at a neutral venue kindly provided by Dublin Airport, but we believe this small group of pilots and FORSA are determined to disrupt the travel of Irish customers on 12th July.

We cannot rule out further disruptions in July and August, especially when some Aer Lingus pilots wrote officially to the DAA on 25 June – some 10 days before the results of the Ryanair pilot ballot were known – to advise that they were “contemplating a series of 1 and 2 days strikes in July and August”. It is unacceptable that competitor airline pilots are actively organising strikes by Ryanair’s pilots when these airlines will be the direct beneficiaries of any such disruption.

Ryanair has for 30 years pioneered low fare air travel, both in Ireland and Europe. In December 2017, we agreed to recognise unions for our pilots and cabin crew, and we have already signed recognition agreements with UK and Italian pilot and cabin crew unions, which shows how serious we are about dealing with unions. We have not made similar progress in Ireland (or Germany), where we see competitor airline pilots actively interfering by promoting strikes and flight disruptions during the peak period of July and August. These coordinated strike threats are designed to cause unnecessary disruption to customers and damage Ryanair’s low fare model, for the benefit of high fare competitor airlines in Ireland and Germany.

1. Despite offering to meet our pilots and the FORSA union at a neutral venue on Wed at 10am, the union has confirmed again today that they expect Thursdays strike by 27% of our Irish pilots to go ahead. We regrettably must plan for some disruptions on Thurs, and try to minimise their impact, especially upon Irish customers and their families travelling on holidays to Portugal, France, Spain, Italy and Greece. We will do this by cancelling a number of flights on high frequency routes from Ireland to London and other UK Province destinations where customers can transfer readily to other flights on Thurs or switch their travel to earlier flights tomorrow (Wed) or later on Fri, Sat or subsequent days.

2. We have this morning planned to cancel up to 30 of our 290 flights to and from Irish airports on Thurs 12th. All customers on these flights have received text and email notification of these cancellations earlier today and our Customer Service teams are assisting them with refunds, free transfers to alternative flights on Thurs, or Wed, Fri and Sat. For customers travelling to the UK we will also be assisting them with alternative transport on comparable operators (both flights & ferries) where there is some limited space available.

3. Customers who are travelling on a Ryanair flight to/from Ireland on Thurs 12 July and who have not already received an email or text notification, then we expect their flight to operate and they should check in as normal at their departure airport on Thurs 12th.

4. We apologise to our Irish customers for these regrettable disruptions which we have done our utmost to avoid.

 

Traficul Ryanair Crește În Iunie Cu 7% Până La 12.6 De Milioane De Clienți

03 Jul 2018

Gradul De Încărcare E Neschimbat La 96%, Susținut De Tarifele Reduse

Ryanair, compania aeriană Nr. 1 a Europei, a publicat astăzi, 3 iulie, raportul de trafic pentru iunie, după cum urmează:

  • Traficul a crescut cu 7% la 12.6 de milioane de clienți.
  • Grevele ATC (controlori de trafic aerian) și lipsa de personal au dus la anularea a 1,100 de zboruri în iunie, în comparație cu doar 41 de anulări în iunie 2017
  • Traficul anual general în iunie crește cu 7% până la 132.9 de milioane de clienți.
  Iunie 17 Iunie 18 Schimbare
Clienți 11.8M 12.6M +7%
Grad de încărcare 96% 96%

 Kenny Jacobs, Ryanair, a declarat:

“Traficul Ryanar, în iunie, a crescut cu 7% până la 12.6 de milioane de clienți, în timp ce gradul de încărcare a aeronavelor noastre a rămas puternic la 96%, susținut de tarifele reduse.

Cu regret, peste 210,000 de clienți Ryanair au avut zborurile anulate în iunie din cauza a 4 weekend-uri consecutive de greve ATC și de repetatele situații de deficit de personal din Regatul Unit, Germania și Franța. Ryanair cheamă la o acțiune urgentă din partea Comisiei UE și a guvernelor europene pentru a ameliora efectele acestor greve ATC și de deficit de personal din Regatul Unit, Germania și Franța, pentru a nu perturba planurile de călătorie din această vară a milioane de consumatori din Europa.”

Ryanair Celebrates Carrying 3 Million Customers To/From Bulgaria

03 Jul 2018

Ryanair, Europe’s favourite airline, today (3 July) celebrated carrying 3 million customers to/from Bulgaria, since its first low fare flight from Plovdiv in November 2010.

Borislav Petrov was the 3 millionth Ryanair customer to travel from Bulgaria through Sofia Airport on Ryanair’s Sofia to Birmingham service, part of its 19 routes Sofia Winter 2018 Schedule, which includes new getaway host spots Aqaba and Edinburgh, and which will help deliver 1.35m customers and support over 1,000 jobs* at Sofia airport.

Bulgarian consumers and visitors can now enjoy even lower fares and the latest “Always Getting Better” improvements including:

– Reduced checked-in bag fees – lower €25 fee, bigger 20kg bag allowance
– Ryanair Rooms with 10% off Travel Credit
– Ryanair Transfers – wider choice of ground transport with new partner Car Trawler
– Punctuality Promise – 90% of Ryanair flights will be on time
– Price Promise – find a cheaper fare and Ryanair will refund the difference + €5 to your My Ryanair account

Ryanair celebrated carrying 3 million customers to/from Bulgaria by releasing seats on sale from Bulgaria from €16.99 for travel in July. These low fare seats are available for booking until midnight Thursday (5 July).

In Sofia, Ryanair’s Sales & Marketing Deputy Manager for CEE & Balkans, Denis Barabas said:

Ryanair is delighted to celebrate carrying 3 million customers to/from Bulgaria airport since our first flight in November 2010. Bulgarian consumers and visitors can now choose from 19 Sofia Winter 2018 routes, including 2 new routes to Aqaba, Jordan, and Edinburgh, UK, and look forward to further improvements, as Ryanair continues to grow strongly in Bulgaria and CEE, while improving the Ryanair customer experience through its “Always Getting Better” programme, which includes more new routes and even lower fares.

To celebrate carrying 3 million customers to/from Bulgaria, we are releasing seats on sale from just €16.99 for travel in July, which are available for booking until midnight Thursday (5 July). Since these amazing low prices will be snapped up quickly, customers should log onto www.ryanair.com/bg and avoid missing out.”

Η Επιβατικη Κινηση Της Ryanair Τον Ιουνιο Αυξηθηκε Κατα 7% Σε 12.6 Εκατομμυρια Επιβατες

03 Jul 2018

Η Πληροτητα Παρεμεινε Σταθερη Αγγιζοντας Το 96% Σε Χαμηλους Ναυλους

Η Ryanair, η Νο.1 αεροπορική εταιρία της Ευρώπης, ανακοίνωσε σήμερα, (3 Ιουλίου) τα στατιστικά στοιχεία επιβατικής κίνησης Ιουνίου, σύμφωνα με τα οποία:

– H κίνηση αυξήθηκε κατά 7% σε 12.6 εκατομμύρια επιβάτες.
– Οι απεργίες των ελεγκτών εναέριας κυκλοφορίας και οι ελλείψεις προσωπικού προκάλεσαν πάνω από 1,100 ακυρώσεις πτήσεων τον Ιούνιο σε σύγκριση με τις 41 ακυρώσεις τον Ιούνιο του 2017
– Η ετήσια επιβατική κίνηση έως τον Ιούνιο αυξήθηκε κατά 7% σε 132.9 εκατομμύρια πελάτες.

  Ιούνιος 17 Ιούνιος 18 Δ
Επιβάτες 11.8M 12.6M +7%
Πληρότητα 96% 96%

 Ο Kenny Jacobs της Ryanair δήλωσε:

“Η επιβατική κίνηση της Ryanair τον Ιούνιο παρουσίασε 7% αύξηση σε 12.6 εκατομμύρια πελάτες. Παράλληλα, η πληρότητα παρέμεινε σταθερή, αγγίζοντας το 96%, επαληθεύοντας την ανταπόκριση του επιβατικού κοινού προς τους χαμηλούς ναύλους.

Δυστυχώς πάνω από 210,000 επιβάτες της Ryanair επηρεάστηκαν από τις ακυρώσεις πτήσεων τον Ιούνιο λόγω των απεργιών των ελεγκτών εναέριας κυκλοφορίας για 4 Σαββατοκύριακα και τις επανειλημμένες ελλείψεις προσωπικού των ελεγκτών εναέριας κυκλοφορίας στο Ηνωμένο Βασίλειο, τη Γερμανία και τη Γαλλία. Η Ryanair καλεί προς άμεση δράση την Ευρωπαϊκή Επιτροπή και τις Ευρωπαϊκές κυβερνήσεις για να βελτιώσουν την επιρροή των απεργιών των ελεγκτών εναέριας κυκλοφορίας και τις ελλείψεις προσωπικού των ελεγκτών εναέριας κυκλοφορίας στο Ηνωμένο Βασίλειο, τη Γερμανία και τη Γαλλία καθώς επηρεάζουν το πρόγραμμα διακοπών εκατομμυρίων επιβατών στην Ευρώπη αυτό το καλοκαίρι.

June Traffic Grows 7% To 12.6m Customers

03 Jul 2018

Load Factor Unchanged At 96% On Lower Fares

Ryanair, Europe’s No.1 airline, today (3 July) released June traffic statistics as follows:

– Traffic grew 7% to 12.6m customers
– ATC strikes and staff shortages caused over 1,100 flight cancellations in June compared to just 41 cancellations in June 17
– Rolling annual traffic to June grew 7% to 132.9m customers

  June 17 June 18 Change
Customers 11.8M 12.6M +7%
Load Factor 96% 96%

 Ryanairs Kenny Jacobs said:

“Ryanair’s June traffic grew by 7% to 12.6m customers, while our load factor remained strong at 96%, on the back of lower fares.

Regrettably over 210,000 Ryanair customers had their flights cancelled in June because of 4 weekends of ATC strikes and repeated UK, German and French ATC staff shortages. Ryanair calls for urgent action by the EU Commission and European governments to ameliorate the effect of ATC strikes and staff shortages in the UK, Germany and France from disrupting the travel plans of millions of Europe’s consumers this summer.”

Flights Can Now Be Booked With UATP

29 Jun 2018

Ryanair, Europe’s No.1 airline, today (29 June) announced a new acceptance agreement with UATP, the global corporate travel payment solution, providing its corporate clients with even more ways to book the lowest fares on the Ryanair.com website.

Ryanair will now accept the UATP corporate card across all markets and in all currencies on both its desktop website and mobile app.

Ryanair customers can book their business or leisure breaks as far out as October 2019, on even lower fares, and enjoy the latest “Always Getting Better” improvements including:

– Price Promise – find a cheaper fare and we’ll refund the difference + €5 to your My Ryanair account
– Punctuality Promise – 90% of our flights will be on time
– Reduced checked-in bag fees – lower €25 fee, bigger 20kg bag allowance
– Connecting flights at Rome, Milan & Porto with more airports to follow
– Ryanair Rooms with “10% back” Travel Credit

Ryanair’s Robin Kiely said:

“We are pleased to announce that we now accept UATP corporate cards, providing our business customers with even more ways to book the lowest fares on Ryanair.com. With the global acceptance of the UATP corporate card, we are making it even simpler and more attractive for our international corporate customers to book their flights.”

UATP’s Vice President, Marketing and Communications, Wendy Ward said:

“We’re looking forward to working with Ryanair to accept UATP, their corporate clients preferred form of payment. Ryanair is a strategic player for the Network and accepting UATP across all channels is a winning situation for all our corporate clients.”

New London Stansted Route To Dole Launched

28 Jun 2018

Ryanair, Europe’s No.1 airline, today (28 June) announced a new weekly London Stansted ski route to/from Dole, France commencing in December 2018. Ryanair’s London Stansted Winter 2018 schedule includes 124 routes in total, with three other new routes to Belfast, Edinburgh and Nantes.

London Stansted consumers and visitors can now enjoy even lower fares and the latest “Always Getting Better” improvements including:

– Reduced checked-in bag fees – lower €25 fee, bigger 20kg bag allowance
– Connecting flights at Rome, Milan & Porto with more airports to follow
– Ryanair Rooms with 10% off Travel Credit
– Ryanair Transfers – wider choice of ground transport with new partner Car Trawler
– Punctuality Promise – 90% of Ryanair flights will be on time
– Price Promise – find a cheaper fare and Ryanair will refund the difference + €5 to your My Ryanair account

Ryanair’s Robin Kiely said:

“Ryanair is pleased to announce a new London Stansted to Dole route commencing in December 2018, which will operate once weekly as part of our Winter 2018 schedule. Customers can now book their trip to Dole as far out as March 2019 getting to the slopes on the lowest fares this winter.

To celebrate, we are releasing seats for sale from London Stansted from just £19.99 for travel until October 2018 which are available for booking until midnight Saturday (30 June). These seats are sure to sell quickly so customers should log on to Ryanair.com today to avoid missing out.”

London Stansted’s Mark Davison said:

It’s great news that Ryanair is adding another new service to its extensive route network already availablefrom London Stansted. Dole is an exciting new destination which I’m sure will prove to be very popular with     passengers looking for even more choice when heading off to France.”