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Ryanair, Europe’s No 1 airline, today (10 Aug) released its July customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 83% of 69,000 flights in July arriving on-time (down slightly due to unseasonably bad weather and ATC delays) Just 2 complaints per 1,000 customers Less than 1 bag complaint per 1,000 customers Over 99% of all complaints answered within 7 days Ryanair’s Robin Kiely said: “Ryanair carried a record … more

Almost 4,000 Extra Christmas Flights Added Across Europe Ryanair, Europe’s No. 1 airline, today (3 August) launched the countdown to Christmas, adding nearly 4,000 extra flights across its European network for the Christmas holidays. Customers can … more

Ryanair, Europe’s No.1 airline, today (2 Aug) launched its latest customer experience improvements under Year 4 of its “Always Getting Better” programme which includes Alexa voice recognition – allowing customers to search flights, hotels and … more

20% OFF OVER 1,000,000 SEATS THIS AUTUMN AND WINTER Ryanair, Europe’s No. 1 airline, today (2 Aug) launched a massive “Thanks A Billion” seat sale to mark carrying its one billionth customer. Ryanair is thanking the one … more

TRAFFIC GROWS 11% TO 12.6M CUSTOMERS BECOMES FIRST EU AIRLINE TO CARRY 1 BILLION CUSTOMERS Ryanair, Europe’s No.1 airline, today (2 Aug) released July traffic statistics as follows: Traffic grew 11% to 12.6m customers. Load … more

OVER 500,000 SEATS FROM JUST €14.99 ON SALE THIS AUTUMN AND WINTER Ryanair, Europe’s No 1 airline, today (24 July) launched a massive two-day “Big Freeze” seat sale with fares starting from just €14.99 on more than … more

Ryanair, Europe’s No. 1 airline, today (July 24) reported a 55% rise in Q1 profit to €397m. This result is distorted by the timing of Easter in Q1 with no holiday period in the prior … more