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Ryanair Launches 2019 Customer Care Improvements More Choice. Lower Fares. Great Care.

Ryanair, Europe’s No.1 airline, today (14 Feb) unveiled its 2019 customer care improvements, delivering ‘More Choice, Lower Fares & Great Care’ to its 152m customers. The latest customer care improvements include: Lowest Fares – find a cheaper fare within 3 hours, get paid the difference plus €/£ 5 MyRyanair credit Punctuality – deliver 90% target (excl. ATC) or 5% off following month’s air fares New Max Aircraft – new interiors, more legroom, more seats, greenest … more

News 14 Feb 2019

Ryanair Launches London Winter 19 Schedule & 2019 Customer Care Improvements

Ryanair, Europe’s No.1 airline, today (14 Feb) launched its London winter 2019 schedule, with 154 routes in total, including 2 new routes from Luton to Krakow and from Southend to Venice Treviso, which will help … more

News 14 Feb 2019

Ryanair Welcomes Court Of Appeal Ruling Against “Claims Chasers” Ryanair Customers Receive 100% Of Compensation

Ryanair, Europe’s No.1 airline, today (12 Feb) welcomed the Court of Appeal ruling upholding Ryanair’s policy of communicating with, and paying EU261 compensation directly to, consumers and dismissing an application by claims chasing firm Bott … more

News 12 Feb 2019

Ryanair Travel Survey Reveals London Is The Capital Of Love This Valentine’s

Ryanair, Europe’s No. 1 airline, today (7 Feb) announced the results of its Valentine’s travel survey which revealed: London is the most popular destination for travel this Valentine’s weekend (for the 2nd year in a … more

News 07 Feb 2019

90% Of Ryanair Flights Arrived On Time In January (Excl Atc) 92% Of Ryanair Customers Rate Their Flights ‘Excellent/Very Good/Good’

Ryanair today (6 Feb) released its January customer service statistics, which confirm that it delivers Europe’s No 1 customer service with: 90% of flights arriving on-time (excl. ATC related delays) ATC staff shortages delayed over … more

News 06 Feb 2019

Ryanair Launches New Bristol Route To Milan

Ryanair, Europe’s No.1 airline, today (5 Feb) announced a new Bristol route to Milan Malpensa, with a twice weekly service commencing 26 May, as part of Ryanair’s Bristol Summer 2019 schedule. Ryanair’s Bristol Summer schedule … more

News 05 Feb 2019

Ryanair Jan Traffic Grows 11% To 10.3m Customers

Ryanair Holdings PLC today (4 Feb) released Jan traffic statistics as follows:    2018       2019      (LF)      Growth Jan Total  9.3m     10.3m     (91%) +11% Ryanair  9.3m     10.0m     (91%) +7% Laudamotion –       … more

News 04 Feb 2019