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Chiara Ravara Appointed As Head Of Sales & Marketing
Ryanair, Europe’s No.1 airline, today (9 May) announced the appointment of Chiara Ravara as its new Head of Sales & Marketing, promoting her from her previous role as Senior Sales & Marketing Manager. Chiara has worked in Ryanair since 2014, joining from Aviareps in Italy, and will spearhead Ryanair’s Sales & Marketing team and activities… more
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1 Billion Platform Visits A Year
Ryanair, Europe’s No. 1 airline, today (9 May) announced it smashed 1 billion platform visits per year (April 2017 to March 2018) for the first time in its history. This new 1,000,000,000 visitor record (website and app combined) is more visits than Lufthansa, British Airways, Air France, KLM and Iberia combined, and demonstrates that Ryanair’s… more
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82% Of Ryanair Flights On Time In April
Ryanair, Europe’s favourite airline, today (8 May) released its April 2018 customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: – 82% of over 68,000 flights in April arriving on-time – Just 2 complaints per 1,000 customers – Less than 1 bag complaint per 1,000 customers – Over 99%… more
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App Now Supports Google Pay
Ryanair, Europe’s No.1 airline, today (3 May) announced that its Android app now supports Google Pay, providing customers with even more ways to book and pay for the lowest fares on the Ryanair app, which has been downloaded over 31 million times to date. Ryanair customers with Google Pay accounts now have an easy, secure… more
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Ryanair April Traffic Grows 9% To 12.3m Customers
Load Factor Unchanged At 96% On Lower Fares Ryanair, Europe’s No.1 airline, today (2 May) released April traffic statistics as follows: – Traffic grew 9% to 12.3m customers. – Load factor unchanged at 96% – Rolling annual traffic to April grew 8% to 131.4m customers. April 17 April 18 Change Customers 11.3M 12.3M +9% Load… more
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Ryanair Exercises 25 Boeing-Max-200 Options
Ryanair, Europe’s No.1 airline, today (24 Apr) announced the exercise of 25 Boeing 737 MAX 200 “Gamechanger” aircraft options, bringing its total firm orders for this aircraft to 135, the first of which come onstream in the first half of 2019. These aircraft, which are valued at more than $3 billion at current list prices,… more
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92% Of Customers Satisfied With Flight Experience
Ryanair, Europe’s No.1 airline, today (18 Apr) released its quarterly ‘Rate My Flight’ statistics, which show that 92% of surveyed customers were happy with their overall flight experience in January, February and March. Over 45,000 customers used the ‘Rate My Flight’ function in the Ryanair app during this 3 month period, ranking their overall experience,… more