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Ryanair, Europe’s favourite airline, today (8 May) released its April 2018 customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: – 82% of over 68,000 flights in April arriving on-time – Just 2 complaints per 1,000 customers – Less than 1 bag complaint per 1,000 customers – Over 99% of all complaints answered within 7 days Ryanair’s Kenny Jacobs said: “Ryanair carried over 12 million customers in April with … more

Ryanair, Europe’s No.1 airline, today (3 May) announced that its Android app now supports Google Pay, providing customers with even more ways to book and pay for the lowest fares on the Ryanair app, which … more

Load Factor Unchanged At 96% On Lower Fares Ryanair, Europe’s No.1 airline, today (2 May) released April traffic statistics as follows: – Traffic grew 9% to 12.3m customers. – Load factor unchanged at 96% – … more

Ryanair, Europe’s No.1 airline, today (24 Apr) announced the exercise of 25 Boeing 737 MAX 200 “Gamechanger” aircraft options, bringing its total firm orders for this aircraft to 135, the first of which come onstream … more

Ryanair, Europe’s No.1 airline, today (18 Apr) released its quarterly ‘Rate My Flight’ statistics, which show that 92% of surveyed customers were happy with their overall flight experience in January, February and March. Over 45,000 … more

Ryanair, Europe’s favourite airline, today (10 Apr) released its March 2018 customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with:   84% of over 50,000 flights in March arriving … more

Ryanair, Europe’s No.1 airline, today (4 April) released March traffic statistics as follows: – Traffic grew 6% to 10.0m customers. – Load factor rose 1% to 95% – Rolling annual traffic to March grew 9% … more