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Ryanair, Europe’s No 1 airline, today (12 Apr) released its March customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: 90% of over 53,000 flights in March arriving on-time Less than 2.5 complaints per 1,000 customers Less than 1 bag complaint per 2,000 customers Over 99% of all complaints answered within 7 days Ryanair’s Robin Kiely said: “Ryanair carried over 9 million customers in March with 90% of our … more

Ryanair, Europe’s No.1 airline, today (11 Apr) hosted a round table discussion in the European Parliament aligning tourism and aviation policy agendas, where it announced its support for the ‘European Capital of Tourism’ initiative, a … more

Ryanair, Ireland’s No.1 airline, today (10 Apr) got under starter’s orders for the 2017 Ryanair Gold Cup at the Fairyhouse Easter Festival, with less than a week to go to until one of the highlights … more

Ryanair, Europe’s No.1 airline, today (6 Apr) unveiled its 2017/18 customer experience improvement plan which forms Year 4 of its “Always Getting Better” (AGB) programme, including service, digital, ancillary and inflight developments. The new initiatives … more

Ryanair, Europas beliebteste Airline, hat heute bekannt gegeben, dass aufgrund der hohen Buchungsnachfrage bei deutschen Kunden und Deutschland-Urlaubern, die neuen Verbindung von Berlin-Schönefeld nach Lwiw (Ukraine) bereits Anfang September 2017 starten wird (zwei Monate früher … more

Ryanair, Europas Airline Nr. 1, hat heute seine Neuerungen im Kundenservice für das Jahr 2017/2018 und damit für das vierte Jahr des „Always Getting Better“- Programms präsentiert. Das Programm verbessert das Kundenerlebnis durch Neuerungen im … more

Ryanair, la première compagnie aérienne en Europe, a dévoilé aujourd’hui (6 avril) le quatrième volet de son programme d’amélioration du service à la clientèle « Always Getting Better » (AGB) 2017/18, comprenant de nouveaux développements en termes … more