Madrid, 4 de octubre de 2019. Ryanair ha anunciado sus estadísticas de emisiones de CO₂ correspondientes al mes de septiembre, que muestran que la aerolínea operó con una media de 67 gramos de CO₂ por pasajero y kilómetro a lo largo del mes.

 

	septiembre 2019
Total Kilómetros	18.025 m km
Total Pasajeros	14,1 m
Total Emisiones CO2	1.206 kt
CO2 por pasajero y kilómetro	67g

 

En septiembre, Ryanair presentó la actualización de su Política Medioambiental de cara al año 2020, que detalla el amplio progreso, desde su lanzamiento en 2017, reafirmando así su compromiso medioambiental con objetivos cada vez más ambiciosos.

 

Kenny Jacobs, de Ryanair, ha comentado: “Ryanair es la aerolínea más verde y limpia de Europa que opera con la flota más joven y los índices de ocupación más altos de la industria. La media de CO2 por pasajero y kilómetro de Ryanair es la más baja del sector, habiendo conseguido reducirla de 82 g a 67g en la última década, casi la mitad en comparación con los niveles de emisión de otras grandes aerolíneas del sector europeo que generan una media de 120g.

Nos complace anunciar que hemos alcanzado una media de CO₂ por pasajero y kilómetro de 67g en septiembre, y estamos firmemente comprometidos a reducirla en un 10% para 2030, por debajo de los 60g.”

 

*Nota al editor: en el siguiente enlace podrá descargar la Política Medioambiental de Ryanair para 2020.

Ryanair veröffentlicht heute (5. September) die monatlichen CO₂-Emissionsstatistiken, die im August einen Durchschnitt von 67g CO₂ pro Personenkilometer aufweisen.

	August 2019
Gesamtzahl Kilometer	18.935 Mio. km
Gesamtzahl der Passagiere	14,9 Mio.
Gesamte CO2-Emission	1.263 kt
CO2 pro Personenkilometer	67g

 

Kenny Jacobs, CMO von Ryanair, sagte:

“Ryanair ist Europas grünste und sauberste Fluggesellschaft mit der jüngsten Flotte und den höchsten Auslastungsfaktoren. Unsere CO₂-Emissionen pro Personenkilometer sind die niedrigsten in der Branche. Die Emissionen wurden in den letzten zehn Jahren von 82g auf 67g reduziert, während andere Wettbewerber mit hohem Preisniveau derzeit über 120g pro Passagierkilometer erzeugen.

Wir freuen uns mitteilen zu können, dass unser CO₂-Ausstoß pro Personenkilometer im August 67g beträgt, was der Hälfte des Satzes anderer europäischer Fluggesellschaften entspricht. Wir sind entschlossen, diesen Wert bis 2030 um weitere 10 % auf unter 60 g pro Personenkilometer zu senken.”

Ryanair today (4 Oct) released its September CO₂ emissions statistics, which show an ave. of 67g CO₂ per passenger/km.

	September 2019
Total Kilometres	18,025m km
Total Passengers	14.1m
Total CO2 Emissions	1,206 kt
CO2 Per Pax/km	67g

 

In September Ryanair released its newly updated Environmental Policy for Full Year 2020, detailing extensive progress since it first launched in 2017, and reaffirming its ongoing commitment to ambitious environmental targets. This can be downloaded from its new environment-focused website www.ryanair.com/environment  

 

Ryanair’s Kenny Jacobs said:

 “Ryanair is Europe’s greenest/cleanest major airline with the youngest fleet and highest load factors. Our CO₂ per passenger/km is the lowest in the industry, having been cut from 82g to 67g over the last decade while other high fare competitors currently generate over 120g per pax/km.

 We are pleased to announce that our CO₂ per pax/km for September is 67g, half the rate of other flag carrier European airlines, and we are committed to reducing this by a further 10% to under 60g per pax/km by 2030.”

OLTRE 500 ROTTE DI CUI 30 NUOVE, 43.2M DI PASSEGGERI ALL’ANNO

Ryanair, la compagnia No.1 in Italia, ha annunciato oggi (3 ottobre) i suoi operativi per l’estate 2020 in Italia, con oltre 500 rotte, di cui 30 nuovi voli estivi e 7 novità assolute che collegheranno Alghero con Katowice e Marsiglia, Bologna con Cefalonia, Cagliari con Trieste e Breslavia, Pisa con Manchester e Verona con Dublino. La compagnia trasporterà 43.2 milioni di passeggeri all’anno attraverso i 29 aeroporti italiani su cui opera.

 

La programmazione degli operativi Ryanair per l’estate 2020 in Italia include:

• 30 nuove rotte estive
• 7 novità assolute: Alghero-Katowice (2 voli a settimana), Marsiglia (2); Bologna-Cefalonia (2); Cagliari-Trieste(2) e Breslavia(2); Pisa-Manchester(3); Verona-Dublino (3)
• Più voli su 29 altre rotte, ad esempio: Milano Bergamo-Lisbona (2 voli giornalieri), Bologna-Madrid (10 voli a settimana) e Cagliari-London Stansted (5 voli a settimana)
• 43,2 milioni di passeggeri all’anno
• Oltre 32.400* posti di lavoro in loco

 

I passeggeri in partenza dall’Italia possono già prenotare le loro vacanze estive fino a ottobre 2020, usufruendo di tariffe ancora più basse e dei miglioramenti del servizio clienti di Ryanair.

Per festeggiare, Ryanair ha lanciato un’offerta speciale a partire da soli 14,99 Euro, per viaggiare fino alla fine di novembre 2019, valida per prenotazioni entro la mezzanotte di lunedì (7 ottobre) solo sul sito di Ryanair.

 

A Milano, Eddie Wilson di Ryanair ha dichiarato:

“Siamo lieti di lanciare la nostra programmazione dall’Italia per l’estate 2020, con 30 nuove rotte tra cui 7 novità assolute e l’aggiunta di nuovi voli su 29 destinazioni esistenti. Trasporteremo 43,2 milioni di passeggeri all’anno attraverso i 29 aeroporti italiani su cui operiamo. I passeggeri in partenza dall’Italia possono già prenotare le loro vacanze estive fino a ottobre 2020, usufruendo di tariffe ancora più basse. Non c’è momento migliore per prenotare un volo Ryanair.

Per celebrare il lancio della programmazione estiva 2019 dall’Italia, abbiamo lanciato un’offerta speciale a partire da soli 14,99 Euro, valida per viaggi fino alla fine di Novembre 2019. Questa offerta è disponibile per la prenotazione fino a mezzanotte di lunedì (7 ottobre). Dal momento che queste incredibili tariffe termineranno rapidamente, invitiamo i clienti a collegarsi al sito www.ryanair.com per non perdere questa opportunità.”

El 86% de los clientes de Ryanair han valorado sus vuelos como “Excelente/Muy Bueno”

Madrid, 3 de octubre de 2019. Ryanair ha anunciado hoy sus estadísticas del servicio de atención al cliente correspondientes al mes de septiembre, confirmando que:

• El 92% de los vuelos fueron puntuales en septiembre (excluyendo los retrasos causados por los controles de tráfico aéreo), frente al 89% de septiembre de 2018.
• La falta de personal de control aéreo provocó el retraso de más de 15.455 vuelos de Ryanair en septiembre (21%).

Además, Ryanair también ha anunciado las estadísticas mensuales de su herramienta “Valorar mi vuelo”, que muestra que el 86% de los más de 145.000 pasajeros que participaron, valoraron su experiencia con la aerolínea como ‘Excelente/Muy Buena/Buena’. En este contexto, se concedió una puntuación alta a las categorías de amabilidad de la tripulación (91%), servicio a bordo (89%), variedad en la oferta de comida y bebida a bordo (82%) y embarque (82%).

Septiembre – Valorar mi vuelo	Excelente/Muy Bueno/ Bueno
Experiencia general	86%
Amabilidad de la tripulación	91%
Servicio a bordo	89%
Embarque	82%
Variedad de comida y bebida	82%

 

Kenny Jacobs, de Ryanair, ha comentado: “Ryanair ha transportado más de 14 millones de clientes en septiembre. Más del 92% de nuestros 73.300 vuelos aterrizaron puntuales, excluyendo aquellos afectados por el control del tráfico aéreo. Lamentablemente, la escasez de personal continúa teniendo un gran impacto en las cifras de puntualidad conforme se acerca el final de la temporada de verano, causando el retraso de más de una quinta parte de los vuelos de Ryanair el mes pasado, con Reino Unido, Alemania, Francia y España como los peores países en control del tráfico aéreo.

Por otra parte, nos complace comprobar que el 86% de los más de 145.000 clientes que valoraron su vuelo con Ryanair en septiembre calificaron el trayecto como “Excelente/Muy Bueno/Bueno” utilizando nuestra herramienta “Valorar mi vuelo”. Esta función permite a los clientes realizar valoraciones de su viaje en tiempo real a través de la aplicación de Ryanair y correo electrónico. Para nosotros, es muy importante conocer la opinión de nuestros clientes y seguir mejorando todos los aspectos de la experiencia de vuelo”.

Funds Raised Through Customer Carbon Offsets

Ryanair, Europe’s greenest/cleanest major airline, today (3 Oct) announced support for the Native Woodland Trust’s latest project in the midlands – where the Trust will create a new ancient woodland nursery, using the seeds of trees in the nearby St. John’s Wood in Co. Roscommon.

The Native Woodland Trust (NWT) is committed to saving the last of Ireland’s remaining ancient woodlands, through education, raising awareness and direct intervention. NWT is also focussed on the restoration and expansion of these relict forests, through their re-creation, using only tree seed collected locally.

As part of NWT’s partnership with Ryanair, the new woodland will be planted on what was once farmland, using seeds collected just 500 metres away in St. John’s wood. This latest project will not only offset tonnes of carbon but will also support the local diversity in the area such as bees, butterflies and birds as well as larger mammals such as pine martins and red squirrels.

Support for this partnership is funded through carbon offset donations – Ryanair customers can now offset the carbon cost of their flight by making a voluntary donation to our climate charity partners at the end of the booking process. Ryanair has also partnered with First Climate, Renature Monchique, and Irish Whale and Dolphin Group which carry out projects in Uganda, Portugal and Ireland respectively.

 

Ryanair’s Chief Marketing Officer, Kenny Jacobs said:

 “We are delighted to support the NWT, through our customer’s carbon offset donations, in their latest afforestation project. This initiative will not only offset tonnes of carbon but is integral for the support of Ireland’s biodiversity. We’re extremely excited to see this farmland be turned back into woodland all thanks to the great work of the Native Woodland Trust.

 Ryanair is Europe’s greenest/cleanest major airline, operating the youngest fleet (average age of six years) with the highest load factors. With our carbon offsetting initiative we continue to lead the way, and we encourage our customers to continue supporting these exciting partnerships by making carbon offset donations when booking flights on the Ryanair.com website.”

 

NWT Chairman, Jim Lawlor said:

 “These are exciting times for us – to be able to acquire land for new woodland and to be able to create our own onsite tree nursery, using only the purest local seed source is a fantastic prospect. We are grateful to Ryanair and their customers for helping to create this opportunity and we are looking forward to sharing the fruits of this partnership with them.

The Native Woodland Trust is Ireland’s premier tree conservation organisation with a growing network of woodland nature reserves across the country. In addition to community based conservation and biodiversity focussed initiatives, we can now allow Ryanair customers to offset their carbon, whilst still retaining all of these other tremendous benefits to wildlife and nature.”

86% Of Customers Rate Ryanair ‘Excellent/Very Good’

Ryanair today (3 Oct) released its September customer service statistics, which show that:

• 92% of September flights arrived on-time (up from 89% September 2018) excl. ATC delays
• ATC staff shortages delayed 15,455 Ryanair flights in September (21%)

Ryanair also released its September ‘Rate My Flight’ customer experience scores, which show 86% of over 145,000 respondents rated their flight ‘Excellent/Very Good /Good’, with high ratings for crew friendliness (91%), onboard service (89%), range of food & drink (82%), and boarding (82%).

September – Rate My Flight	Excellent/Very Good /Good
Customer Experience	86%
Crew Friendliness	91%
Onboard Service	89%
Food & Drink Range	82%
Boarding	82%

 

Ryanair’s Kenny Jacobs said:

“Ryanair carried more than 14m customers in September with over 92% of our 73,300 flights arriving on-time excl. ATC delays. ATC staff shortages and disruptions continue to have a large impact on punctuality as we come to the end of summer peak, delaying more than one fifth of Ryanair flights last month – with UK, Germany, France and Spain as the worst ATC providers in September. Despite this, our punctuality continues to improve and is up year-on-year.

We’re very pleased that 86% of customers surveyed (over 145,000) rated their Ryanair flight in September as ‘Excellent/Very Good /Good’ using Ryanair’s Rate My Flight feature, which allows all customers to provide real-time reviews of their flights via the Ryanair app and email. We welcome this feedback, which encourages us to continuously improve our customer service.”